jackfrost1209

Hello, I'm new to this forum. I have a 2013 Cruze, 6 speed manual transmission. I have not experienced any transmission issues, so far. Has anyone had any issues with the 2013 models???

Yuyi09

I bought my 2011 chevy cruze lt 3 weeks ago with 32,000 miles
And already has been 2 times at chevy dealer, first with bad a/c compresor and condenser, second (talking about right now) for bad torque seal and bad water pump, thank God the power train warranty expires in december 31 2015, but after i get my car i will try to sell it and get something better, but i tought it was the best car but it wasn't.

paulsooz

I have a 2011 Chevy Cruze with 24,000 miles on it which is at my mechanic having the transmission rebuilt. My 5 year / 100,000 mile warranty conveniently ran out last month. My mechanic called our local Quirk Chevrolet in Manchester, NH and was told there is nothing they could do because my warrantee has run out.
My family own 3 Chevy's. We will never own another one. They do not stand by there product.

Disgruntled Chevy Cruze Owner

Paul
Vin # 1G1PC5SH3B7180762

paulsooz

I have a 2011 Chevy Cruze which has 24,000 miles on it and the transmission is fried. My 5 year / 100,000 mile warranty conveniently ran out last month. My mechanic called Quirk Chevrolet in Manchester, NH service department and was told that the warranty has run out so you are on your own. I now will have to pay $2000 out of pocket to have it rebuilt.
Our family owns 3 Chevy's, we will never own another.

fastdriver

Jay-

I know this message is YEARS old and hope that you still do NOT have the Cruze! My 2011 Cruze LTZ RS was the SAME way! Back to the dealer too many times! There is NO solution to the problem for the 2011 model! GM LIED AGAIN! They supposedly had a "GM engineer" drive my car and he said "operating as designed"! Has NOTHING to do with turbo lag/drive by wire or any other GM mumbo jumbo! Dumped it after 2 years and got a 2013 Buick Verano that was TROUBLE-FREE for the 3 years I had it! Just got a 2016 Malibu 2LZ Premier! LOVE IT!

This is WHY I lease my cars! WHY should YOU take the loss for something GM did wrong? Who would buy it from you if they drove it and got that lack of acceleration or banging/slipping transmission. If it's operating as designed, how come the 2012 models didn't do it?

Sorry you had to go through this!

Chevrolet Customer Service

Welcome to the forum, Paul,

This is certainly not the feedback we like to hear, and are sorry to hear of your dissatisfaction. If you’d like our team to look further into this on our end, we’d be happy to do so. We will just need your full contact information sent to us by private message.

Helen
Chevrolet Customer Care

Caitlin Hurst

I've been reading several threads on a constant trans problem. I just recently had the PVC valve replaced. (Which in my opinion should of been a recall with all the posts and complaints I've read) Everything seemed ok but the accelerator seems to still be lagging. I do not feel safe driving on my local highway if I can't merge at a gradual speed. I'm from PA. We have hills. My car can barely make it up. It wasn't like this prior to the valve issue.

My car is now at 70,000 miles and I'm pretty sure my warranty is gone. On top of this, my local Chevy dealer has horrible service and no interest in helping a recent college grad with no money as it is. Their customer service is not up to par. Plus scammed me with my last oil service (last one there!!) doing a 20,000 mile checkup after I told them no I didn't want it. I'm worried this is going to cost me thousands. Help!

Jovana Serbz

I purchased my 2011 Chevy Cruze (LTZ) as a certified car in July 2013 (before working for the dealership). I didn't have many issues the first year and half. In 2015 i started noticing the car would lag (accelerate very poorly which almost cost me a few accidents) and I'd get a warning light was when i was on the highway and i got "TRANSMISSION HOT/IDLE ENGINE". I freaked out and slowed down on the highway until the light went away, had to turn off the A/C on a hot June day in Chicago. I took it into my dealership (which i currently work at) and they said it was a coolant leak just like everyone else on here that has brought it in. So they "fixed" it and it happened to me a few months later again. This time i contacted a family friend who owns a mechanic store as i received the same warning light AND engine light came on. So he towed my car in and also said to give it to the dealership since i have extended warranty as the transmission is designed poorly and under powered that would give me that information. Which would make sense as when i am driving longer distances on the highway (with or without A/C and in hot weather) this is when these issues arise. And yes, i frequently travel on the highway. So i need a reliable safe vehicle for this. Which shouldn't even be a debate. So that occurred late summer of 2015. Obviously fall and winter in Chicago wasn't a problem for the car as it the weather was cold. Fast forwarding to June 2016 which was right around the same time as the first time this occurred i was on the highway with my sister going to my grandpa's one year memorial service, and again. My warning light came on. I slowed down and turned off a/c and opened all the windows to let the car cool down. And of course after a few minutes the indication went away. I took my car in to my partnering dealership and they said it was something small with the the coolant...again. OK so i got the car back in a few days. Then i go to Wisconsin (Baraboo) for 2 days. Less than an hour going up north from Chicago i received the same warning light. I was following another car to get up there and had to call them to tell them about my issue and we had to slow down. It happened once more before we reached our destination which was a 3 hour drive. I was infuriated as i called my service adviser and very calmly said i will bring my car back first thing Monday morning as i'm experiencing the same issues. Driving up there i drove alone while tailgating another car. Coming back, one friend was coming home with me as we live in the same direction. Happened once more coming back to Chicago and I have a witness (car also jerked and very poorly accelerated). Keep in mind i take pictures of each time my issue occurs for reference and evidence. I also include the time and date with each picture. So i drop it off Monday to the same dealership. I also start contacting Chevy corporation at this point. I find this all ridiculous that no one can find the issue. At this time i was suppose to leave for Texas the following day (Tuesday) and yes, it would be a 15 hour drive to Dallas Texas. I got the car back Wednesday with a statement and receipt saying they haven't found anything and to "keep an eye" on it. That is not my job. To keep an eye on a vehicle i don't feel safe driving and that clearly has issues. Ridiculous. So driving to Texas my warning sign "transmission hot/idle engine" came on once ( the car jerked when going up slopes and barely accelerated, also my cruise control would turn itself off). Took a picture. Coming back it happened twice. Also took a picture. I couldn't make it in back to the dealership til a week later which at this point Chevy called back saying that they called the dealership and was told everything was taken care of which i responded no, everything is not alright. I haven't had the time to take it in and will be doing so in a few days. As i'm infuriated with the incompetence of my OWN dealership and Chevy Corporation. They kept my car for 9 days. They test drove my car 3x and finally once they were able to receive the same message i would get on my MID screen. Which I've told them under certain conditions does this happen. It has to be hot outside. You have to drive the car longer than an hour. However when they got the car back and hooked it up to their computer they couldn't find anything wrong so they gave the car back to me and said my extended warranty and Chevy cant do anything for me as their computer doesn't read any problems. THERE IS A DEFINITE PROBLEM WITH THE CAR. I complained to Corporate and i found help from a lawyer at this point. CHEVY KNOWS THEIR TRANSMISSIONS are designed poorly and under powered. I am driving an UNSAFE VEHICLE and if by chance something happens to me with Chevy and the dealership ( and my extended warranty) knowing VERY WELL about my issue it will be them that has to answer to my lawyers. This is beyond ridiculous as there haven't been anything done for me. AND I WORK FOR THE DEALERSHIP FAMILY. I'm not saying i need special treatment but how dare they brush me off and not help me with ANYTHING or give me any COMPENSATION for CHEVY's DEFECTIVE VEHICLE!!! I currently have taken the car at another Chevy dealership in my area and I am waiting to hear their response. I will be collecting all of my information and i will be talking to Chevy Corporation AGAIN about this.

jakesacquitne

So far I've loved my 2012 Cruze. Other than a few recalls for cheap parts (seems to be every manufacturer now adays) the car has been 100% problem free for 52,000 miles. This week though, the downshifts under breaking and in traffic have gotten very rough. It only happens a few times per drive, but they are quite noticeable. Unfortunately my warranty ran out 1 month ago and now the issue starts. Transmission shifts smooth all the time except under breaking and low speed coasting. Any advice here? My hope is there will be a computer re map of some kind available or maybe new fluid could help? Any advice is appreciated.

ljs

I have a 2011 Cruze with 1.8L engine. I just had to have the transmission rebuilt after 56000 miles and only 6 months after warranty expired. Total $3650 out the door. GM would do nothing about it. I have owned many GM cars over the years and this will definitely be my last. There are clearly many problems with these transmissions and GM won't accept responsibility. They told me to hold on to my receipt in case there is a recall. FU GM. Can't believe a transmission can barely last over 50000 miles.