April 2008
Dear General Motors Customer:
This notice is sent to you in accordance with the requirements of the National Traffic and Motor Vehicle Safety Act.
General Motors has decided that all 2006-2007 model year and certain 2008 model year Chevrolet HHR vehicles without roof-rail airbags, fail to conform to Federal Motor Vehicle Safety Standard 201, "Occupant Protection in Interior Impact." As a result, GM is conducting a safety recall. We apologize for this inconvenience. However, we are concerned about your safety and continued satisfaction with our products.
Important: • Your vehicle is involved in recall 08016.
• Schedule an appointment with your GM dealer.
• This service will be performed for you at no charge .
Why is your vehicle being recalled?
In tests at an impact point near the attachment of the sun visor to the roof, the Standard's requirement was exceeded. If a front seat occupant's head contacts that point in a crash, the occupant's injury could be increased.
What will we do?
Your GM dealer will install an additional energy absorbing device between the front headliner and the vehicle roof on the driver and passenger side. This service will be performed for you at
no charge . Because of service scheduling requirements, it is likely that your dealer will need your vehicle longer than the actual service time of approximately 30 minutes.
If your vehicle is within the New Vehicle Limited Warranty your dealer may provide you with shuttle service or some other form of courtesy transportation while your vehicle is at the dealership for this repair. Please refer to your Owner’s Manual and your dealer for details on courtesy transportation.
What should you do?
You should contact your GM dealer to arrange a service appointment as soon as possible. Bring the enclosed customer reply form with you when you visit your dealer. The form identifies the repairs required. If you no longer own this vehicle, please let us know by completing the form and mailing it back to us.
Do you have questions?
If you have questions or concerns that your dealer is unable to resolve, please contact the appropriate Customer Assistance Center at the number listed below. More information about this recall can be found at the Owner Center at MyGMLink,
http://www.gm.com/recall
Division
Number
Text Telephones (TTY)
Chevrolet
1-800-630-2438
1-800-833-2438
Guam
1-671-648-8450
Puerto Rico - English
1-800-496-9992
Puerto Rico - Español
1-800-496-9993
Virgin Islands
1-800-496-9994
If after contacting your dealer and the Customer Assistance Center, you are still not satisfied we have done our best to remedy this condition without charge and within a reasonable time, you may wish to write the Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Avenue, SE, Washington DC 20590, or call the toll-free Vehicle Safety Hotline at 1.888.327.4236 (TTY 1.800.424.9153), or go to
http://www.safercar.gov.
Federal regulation requires that any vehicle lessor receiving this recall notice must forward a copy of this notice to the lessee within ten days.
Scott Lawson
General Director,
Customer and Relationship Services
Enclosure
08016
2006 HHR rear wiper blade
safety recall headliner
