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2011 Suburban won't crank...clicking like a clock while key is switched off

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Old April 6th, 2014, 1:30 PM
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Default 2011 Suburban won't crank...clicking like a clock while key is switched off

Just cranked drove to store and when turned off and got out, door locks wouldn't work on key fob. Went back to see why and tried to use door locks, didn't work. Tried cranking and won't turn over or make any noises except clicking of door locks and dashboard clicks like clock noises continuously when ignition switch is off. More noises when switched off than when key is turned over. Absolutely no noises when trying to crank, has brand new battery.
What is going on?
Old April 6th, 2014, 2:14 PM
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Welcome to the forum...
Sounds like a bad electrical connection, check the battery post connections, check the cable at the alternator and check the negative cable to the engine and ground strap...
Old April 8th, 2014, 11:01 AM
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Hi Cburdett,

So sorry to hear this is occurring with your vehicle. Have you spoken with your local dealership about the concern? They will be able to provide further technical advice. Please let us know if you would like us to reach out to them about a diagnosis for your vehicle.

Jessica
Chevrolet Customer Care

Originally Posted by Cburdett
Just cranked drove to store and when turned off and got out, door locks wouldn't work on key fob. Went back to see why and tried to use door locks, didn't work. Tried cranking and won't turn over or make any noises except clicking of door locks and dashboard clicks like clock noises continuously when ignition switch is off. More noises when switched off than when key is turned over. Absolutely no noises when trying to crank, has brand new battery.
What is going on?
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