Sanyoman

The key gets stuck in my 2014 Chevy Captiva then I turn the car off. I have to restart the car and move the gear shiffter from Park to Drive and back then the key releases???

John Heinlein

I've been having the same issue with my 2014 (100k miles) Captiva.
My issue was very intermittent but came to a head about 10 days ago. I took it to the dealer and they said, as I suspected, that it was a transmission interlock problem.
Unfortunately the whole gear shift unit needed to be replaced at a cost of $500.

Sanyoman

Thanks John. I hope GM is reading these. What a shame. It's such a nice car and they have been making it forever. GM, please help!! Mine is 2014 with only 40K on it. We have two of these. The 2012 has been fine!!

Sanyoman

John, does GM monitor these posts? If not how can I get in touch on this forum.

Linda Tempco

I have a 2014 Chevy Captiva and I have a problem with key stuck in acc position. Any idea on how to fix it.

Sanyoman

$1,000 repair. GM won't admit that it's a defect!!! You will need a whole new shift assembly. I asked for help and they denied it.

Deliebar

I have a 2014 Captiva doing the same thing... GMC said there hasn’t been any issues... Bull!!! Evidently they don’t read the complaints and keep records on people calling in about this problem... frustratin

Sanyoman

I cost me $1,000 It is a GM defect and they are ignoring it!!!

MidwestGirl

I have a 2014 and had this issue off and on. I took it to a friend who owns a shop. He said the shifter wiring harness is a common problem in GM products that causes this. He was able to take mine apart and move some wires and I haven't had the issues again. Mine does however turn the radio on randomly and kill my battery. Junk.

Melinda Rivera

my capti a did the same thing it was a small wire that wasn't registering my car being in park the part cost 40 bucks at the Chevy dealer and had fire lock and key fix it