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Warranty Problems! Please Help!!
I bought a new (well used) 2011 Chevy Cruz in February from a Certified General Motors dealer. I payed $1750 to renew my warranty to what I was told was a fresh brand new warranty. yesterday my A/C unit started failing and my water pump went out. The water pump is apparently covered by the warranty but they told me that the a/c unit isn't covered. I don't understand seeing as how I renewed my warranty and have only put 20,000 miles on the car.
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Originally Posted by Ethan Millard
(Post 259588)
I bought a new (well used) 2011 Chevy Cruz in February from a Certified General Motors dealer. I payed $1750 to renew my warranty to what I was told was a fresh brand new warranty. yesterday my A/C unit started failing and my water pump went out. The water pump is apparently covered by the warranty but they told me that the a/c unit isn't covered. I don't understand seeing as how I renewed my warranty and have only put 20,000 miles on the car.
I am sorry you are experiencing an issue with your air conditioning unit and water pump failing. I understand your frustration due to your current situation. I would like the opportunity to further discuss this with you. Please contact us via private message and include your full contact information, VIN, current mileage and the name of the dealer you are working with. We look forward to hearing from you. Sincerely, Laura M. Chevrolet Customer Care |
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