2010 Equinox - continually stalling
 

I have a 1 year old 2010 Equinox LT AWD with only 7,500 kms on it(5000 miles). Beginning in January of this year, I'd be driving and then all of the sudden the vehicle would stall and I'd get no response from having my foot on the gas pedal. There'd be no warning. No warning lights, no sounds indicating anything was wrong. The radio would still work, the interior would still be lit up, just the engine would suddenly become unresponsive. So I'd turn the engine off, start it back up then drive home. This has happened several times.

Most recently, this week it happened again. I was driving, I was going around a corner and the the engine just stopped responding. I couldnt restart the engine for 15 minutes and then the engine stalled again 5 minutes after getting it started. I was able to get it back home. In total I've had problems approximately 5 times since January.

I took it to my dealership and they said they can't find anything wrong after taking it for a test drive. Well, I told them it only happens once or twice a month and it's driving fine today. They said bring it in when it happens, but how can I do that if it happens during the evening or weekends when they're closed?

I'm very frustrated. This is the first vehicle I've ever owned. This equinox is going to get me killed.

Has anyone experienced anything similiar? I'd appreciate any suggestions that others may have.

In the absence of stored trouble codes, they can't fix a problem that they cannot see. The next time it happens, don't just try to restart the vehicle unless necessary. Instead, press the blue OnStar button and ask the operator to run a vehicle diagnostics. Be sure to write down what the problem is as seen from the OnStar end.

Will do

Oh, I don't know if you had let it run out but you do need an active subscription to OnStar. Anyway, don't just feel frustrated, contact GM customer service if you haven't already and make it their problem. Cases like yours need additional resources beyond the one dealership's service department.

jonrobbins, have you gotten this issue resolved yet? Thank you.

Jeff Morris, Chevrolet Customer Service

Hi Jeff,

I haven't gotten the issue resolved yet. I called Chevrolet Customer Service and they stated that they would call the dealership I got it checked out at. I haven't heard back from them. I'd do anything to get this problem fixed.

Could you direct message me your case number if you have one? I would like to look over it to see if I can assist you.

Jeff Morris, Chevrolet Customer Service

Hi Jeff, thank you for taking an interest in my situation. I'll attempt to get my case number and pm you.

2010 Equinox will not start randomly
 

I have not had the case of the vehicle shutting down in the middle of driving, but I have experienced it choosing to lock my key in the ignition and not start. It is very strange. I put the key in and turn to the on position(not started), I then turn it to ignite the engine, and it instead locks the key it it's place and you cannot get the key out and there are no messages being displayed on the dash. trying to turn the steering wheel to get the key out doesn't work either. The only solution I've found to this is to pop my hood, and then close the hood, get back in the car and start it again, and it works. i can then turn the car off and start it again no problem. ...no problems until the next time it randomly happens. My fear is that this is part of a bigger problem with the electrical system and something COULD lock up like this while driving and cause an accident.