Frustrated: Dealerships that don't want to replace a part.
November 10th, 2009, 3:18 PM
#13
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Just and update.
I received my 3rd grille today and it's in perfect condition. The second one that was shipped to me was also scratched and GMPD gave me the option of a refund (normally not allowed on special orders) or a new grille. I said I would try for a grille one more time. I believe this time they inspected it before shipping to me as the packing on this this was phenomenal.
Anyway hats off to GMPD/Flow Chevy as they did some great customer service though this ordeal.
I received my 3rd grille today and it's in perfect condition. The second one that was shipped to me was also scratched and GMPD gave me the option of a refund (normally not allowed on special orders) or a new grille. I said I would try for a grille one more time. I believe this time they inspected it before shipping to me as the packing on this this was phenomenal.
Anyway hats off to GMPD/Flow Chevy as they did some great customer service though this ordeal.
November 16th, 2009, 1:55 PM
#15
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This is exactly why I order all my chevy parts from www.gmpartsclub.com They gave me excellent customer service when I needed to return something and always answer emails asap.
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