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2014 Chevrolet Impala
Includes: Bel-air
Platform: B-body & W-body

2013 Impala LT shift problems

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Old Sep 28, 2015 | 11:45 AM
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Default 2013 Impala LT shift problems

It seems as though my transmission has a problem after starting the car, for the first half mile it acts like it can't find what gear it wants to be in. at times it also acts like the engine quits supplying power (not the case because the engine is still running). I have been to 2 dealers, (one told me it the the premium gas), one said it was normal torque management (not sure why it just stop then take back off), but I am getting frustrated with this.
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Old Sep 29, 2015 | 8:42 AM
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rasparks0967, I assume when you brought it in to get looked at it was scanned for codes. Where there any?
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Old Sep 29, 2015 | 2:21 PM
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Originally Posted by rasparks0967
It seems as though my transmission has a problem after starting the car, for the first half mile it acts like it can't find what gear it wants to be in. at times it also acts like the engine quits supplying power (not the case because the engine is still running). I have been to 2 dealers, (one told me it the the premium gas), one said it was normal torque management (not sure why it just stop then take back off), but I am getting frustrated with this.
Hi Rasparks0967,

We can definitely understand your frustrations, and we apologize for the negative experience. We would be happy to assist and look into this further. Feel free to send us a private message along with your VIN, current mileage, contact information and preferred dealership. We look forward to your updates.

Patsy G
Chevrolet Customer Care
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Old Sep 30, 2015 | 1:12 PM
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Hello Frank3, they said there were no codes. Today when I went to take off, it acted like the a manual transmission that was just grinding gears, to me it acts like the transmission is messed up.

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rasparks0967
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Old Oct 5, 2015 | 8:04 AM
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I found a possible TSB for part of my problem, I just cant find any information on it. TSB 367648 - PIC-5992 NHTSA Reference 10055802. Can anyone tell me what the problem is in this TSB?

Thanks
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Old Oct 8, 2015 | 4:25 PM
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Dealer replaced the following part: ABS Wheel Speed Sensor Wire Harness Plug Pigtail 10340314 and that seemed to take care of the problem. I am not sure why this was not covered under the powertrain warranty.
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