laybergerF

Lemon buy back by GM. In March, we traded our 2005 Chevy truck with over two hundred eighteen thousand miles on it for a new 2015 Chevy 2500HD Duramax diesel suitable for towing our 27 5L Arctic Fox 5th Wheel trailer. With only 2387 miles on it, the new truck's diesel exhaust system started failing. After multiple failures and unsuccessful attempts to resolve to problems, GM agreed to repurchase the truck and provide us with a nearly identical replacement vehicle. They also agreed to pay for the title/tax, and movement of add-ons to the truck, such as the 5th wheel hitch and running boards. Except for the fact that it took 43 days from the most recent failure, August 29th for the repurchase process to be completed, we feel good about how the problem/resolution was handled. The folks at the dealer (Al Serra Chevy) where we purchased the truck were very responsive and helpful throughout the process. While our first truck was in the shop, multiple times, they provided us with a loaner vehicle, and did everything they could to push the repurchase process forward quickly. Now, we're looking forward to the pleasure of owning and using our new vehicle.

JK23112

That DEF & DPF system on ANY truck is going to cause issues. Trust me - as we have them on our trucks at work (25,000 GVWR on up to 80,000 GCWR).

Your government at work.

joetheautoguy

dealt with a truck like this years ago working for gm, most dealers try to keep that process sped up as to avoid bad rep. glad yours was handled efficiently. the def systems are going in the right direction better than regen, but expensive when they fail

JK23112

Our heavy trucks (Sterling, Hino and Freightliner) purchased after the 2007 model year all have the regeneration with the Diesel Particulate Filter (DPF). The 2011 and later trucks ALSO have the DEF (Diesel Exhaust Fluid) system.

It is just a lot more stuff to go wrong and the fuel economy is often negatively affected. Your gub'ment at work!