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2013 Chevrolet Suburban
Platform: GMT 400, 800, 900

2020 suburban mylink reboots every 2 minutes

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Old November 3rd, 2021 | 11:58 AM
  #1  
fishegle's Avatar
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Default 2020 suburban mylink reboots every 2 minutes

System reboots every two minutes on the dot! It may be good for a day or 5 min not sure what starts the process. When it does reboot it takes ten seconds but sat radio plays and nav stays on hud. This happens regardless of WiFi on or off or phone plugged in.
dealer had it and could not repair issue.
Old November 4th, 2021 | 9:52 AM
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Still in warranty ? Contact Chevy customer line and start a case. Dealer has ability to bring this issue to the national Tech. Assistance Center but some dealers will not reach out, only the better dealers will. TAC will help and direct dealer service dept. on what to do to resolve this.
Old November 4th, 2021 | 10:08 AM
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Default Warranty

Yes it’s still under warranty. Dealer was calling around to figure out best course of action. One thought was changing out components within the display or the display. Oddly I put 60mi on it yesterday with no re-occurance… very frustrating
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