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2013 Chevrolet Suburban
Platform: GMT 400, 800, 900

Heater will not change positions

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Old December 5th, 2020, 7:38 PM
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Default Heater will not change positions

Hi all. This is my first post here. Probably wont be the last.
My 1995 Suburban, has an issue where my heat just blows out on the floor. I can't get it to change to the defroster, or the dash vents.
I originally thought there was a flapper under the dash, that was not flapping, but after a quick YT search, I guess it could be the control panel.
Amazon has a new Delco panel, but before I drop $269, it would be nice to know that it was the problem.
Is this a well known issue for these years? Thanks in advance, Bobby.
Old December 6th, 2020, 7:13 AM
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Welcome from Florida. What you are describing is likely a bad mode actuator or a stuck mode door. Yes it is under the dash.
Old December 6th, 2020, 8:56 AM
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Both my 1994 and my 2005 had bad actuators under the dash causing similar. I had a mechanic do the 1994 for about $400 (ouch !!) and I replaced the actuator myself on the 2005, I used a Dorman aftermarket one which aligned with same GM number.
Old December 6th, 2020, 11:22 AM
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Thanks guys. Is there an easy way to diagnose it?
Bearing in mind that I'm a decent wrench, but when it comes to electrical, I'm a caveman.
Old December 6th, 2020, 11:40 AM
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If I remember correctly, I could rotate my actuator to the 3 different positions with a screwdriver, or maybe that was after I un-did the two screws and removed the actuator. Was a couple of years ago. I do remember grinding my 5.5mm socket shorter to get the $%^&##^%&# cover off !!!
Old December 13th, 2020, 4:30 PM
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When I turn the heater ****, the little siver wheel on the actuaor rotates freely on its own.
Old December 14th, 2020, 10:06 AM
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Originally Posted by SurfAnimal
When I turn the heater ****, the little silver wheel on the actuator rotates freely on its own.
You mean the **** is bad? Or the switch is bad?
Old December 14th, 2020, 12:57 PM
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Upon further review, the actuator DOES move the arms above it. I guess that means the switches and the actuator are good.
Old December 14th, 2020, 1:16 PM
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if the actuator is moving the door then the air should be switching to the other vents unless the door itself is broken and it only looks like it is moving or you could be looking at the wrong actuator.
Old December 14th, 2020, 2:59 PM
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I'm looking at the actuator under the steering wheel , to the right of the gas pedal. I dont know how to tell if the door is broken, but I know theres another actuator type thing behind the dash...
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