ctopher2391

I am installing a nav unit from an 08 Denali in my 07 Silverado. I basically have all of the wiring done - VSS, VCIM, external DVD. I haven't done the amp yet (non-Bose truck). There is no map disc in the unit currently. I'm assuming the guy took it out before he sold it to me. When I go the the menu, nav tab, and push the "insert map disc" button, nothing happens! Am I missing something here??

73shark

If you are talking about the button on the screen, you might try pressing it in different places as sometimes the entire displayed button is not sensitive.

ctopher2391

Good idea, since the button is like 3 inches wide. I'm not sure if that will do it though, because the button is highlighting when I press it. It just sits there for a few seconds and then goes to the nav screen/compass.

ctopher2391

Any other idea guys?

shawnvw

the motor that drops the screen down is probably pooched.......I've seen it a few times

ctopher2391

Can I fix it myself? Anywhere in Austin that can fix it (dealership) or do I need to ship it to someone?

I'm assuming there's no way to manually open it?

in2pro

When you say Austin which one do you mean? Unless of course your a Horns fan then there's only one!

Name State County Latitude Longitude Elevation
Austin Arkansas Lonoke 34.998 -91.984 72 m
Austin Arkansas Conway 35.442 -92.526 220 m
Austin Arkansas Van Buren 35.531 -92.791 414 m
Austin California Santa Clara 37.243 -121.997 137 m
Austin Colorado Delta 38.781 -107.95 1573 m
Austin Indiana Scott 38.758 -85.808 168 m
Austin Kentucky Barren 36.825 -86.019 213 m
Austin Michigan Hillsdale 41.737 -84.694 304 m
Austin Michigan Marquette 46.284 -87.457 335 m
Austin Minnesota Mower 43.667 -92.974 365 m
Austin Missouri Dunklin 36.161 -90.159 78 m
Austin Missouri Cass 38.503 -94.3 267 m
Austin Mississippi Tunica 34.641 -90.449 57 m
Austin Montana Lewis and Clark 46.639 -112.245 1459 m
Austin North Carolina Wilkes 36.324 -80.977 482 m
Austin Nevada Lander 39.493 -117.069 2059 m
Austin New York Cayuga 42.811 -76.471 352 m
Austin Ohio Ross 39.437 -83.223 244 m
Austin Oregon Grant 44.603 -118.496 1280 m
Austin Pennsylvania Potter 41.631 -78.092 441 m
Austin Tennessee Hardin 35.202 -88.239 141 m
Austin Texas Travis 30.267 -97.743 163 m
Austin Utah Sevier 38.672 -112.121 1620 m
Austin Washington Spokane 47.685 -117.164 650 m
Austin Washington Island 47.992 -122.539 25 m

ctopher2391

There's more than one Austin?! Texas

in2pro

I have only dealt with Henna and Champion and have had good results with both, but I bet they will only replace the entire unit not just the motor.
If you are electronics savvy you might be able to do it yourself but finding that motor will probably be the bear.
And there is the remote possibility that once you remove power from the unit and open it the obvious warranty voiding but it may also need to be reset/reprogrammed via dealer only tools, shawnvw may be able to better speak to that thou...

shawnvw

shouldn't have a problem with programing as long as the radio goes back into what it came out of.

I don't suggest you do it yourself...they can get quite complicated with small springs, screws, and linkages. Any dealer should be able to send it away to their ESC(Electronics Service Center). I think the US uses Autocraft Electronics. http://www.autocraft.com
GM uses these guys in the US to fix all their radios and to distribute onstar modules
You may contact them directly to see if they will even deal with you...they'll probably tell you to go to the dealer, but its worth a shot to save the mark-up