Why can't dealer find my part?
November 27th, 2016, 6:28 PM
#1
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Why can't dealer find my part?
On my 2016 Tahoe, the forward view camera has a short, which prevents function of the forward collision alert, the lane departure warning, and the hi-beam auto switch. This was diagnosed over a month ago my my dealership. Unfortunately, the dealer still tells me that the replacement camera remains unavailable, making a repair impossible. However, a quick internet search shows that this camera is available from several vendors, including GMPartsonline, GMParts Outlet, GenGMParts, and even some GM dealerships. If I can find the necessary part, why can't my dealership?
Wonder if I would fare any better at a competing GM dealersip? Hmmmmm.
Wonder if I would fare any better at a competing GM dealersip? Hmmmmm.
November 28th, 2016, 9:47 AM
#2
Administrator
Suggest you ask your dealer that question and then if they obfuscate, check with another dealer. You can always call a dealer's parts department and check.
