Tahoe & Suburban The power, space, and brutal towing ability make the Tahoe and its longer sibling, the Suburban, arguably the best full size SUV's on the market today.

2013 Chevrolet Suburban
Platform: GMT 400, 800, 900

Why can't dealer find my part?

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Old Nov 27, 2016 | 6:28 PM
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Chetlogan@aol.com's Avatar
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Default Why can't dealer find my part?

On my 2016 Tahoe, the forward view camera has a short, which prevents function of the forward collision alert, the lane departure warning, and the hi-beam auto switch. This was diagnosed over a month ago my my dealership. Unfortunately, the dealer still tells me that the replacement camera remains unavailable, making a repair impossible. However, a quick internet search shows that this camera is available from several vendors, including GMPartsonline, GMParts Outlet, GenGMParts, and even some GM dealerships. If I can find the necessary part, why can't my dealership?

Wonder if I would fare any better at a competing GM dealersip? Hmmmmm.
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Old Nov 28, 2016 | 9:47 AM
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Suggest you ask your dealer that question and then if they obfuscate, check with another dealer. You can always call a dealer's parts department and check.
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Old Nov 28, 2016 | 9:59 AM
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Never mind; part was there when I went by today. Gonna be fixed later today
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