Hi All,

Rather new to this forum. I have a 2014 K1500 Double Cab with 25k miles on it I bought GM Certified 6 months ago. Recently I brought my new truck to the dealer immediately after noticing paint "missing" on the bottom portion of both front doors. Several areas are the size of a quarter or larger and appear to me as if the paint simply separated from the vehicle somehow given the shape and appearance of edges. Additionally, the exposed metal as no appearance of bonding whatsoever and is smooth and grey as if it came off the floor and is waiting to be painted.

Just spoke with dealer yesterday who indicated the service manager was very confident cause is rock chips thereby not covered by the 3 year / 36K mile bumper to bumper. I had a 1998 K1500 with 200K miles on it and have a 2007 Suburban with 170K miles where I've never noticed any sort of "rock chip paint separation on the doors". Additionally, my 2014 has never been off pavement in the six months I've owned and has extremely light driving in town. Aside from being extremely let down by Chevy's initial response to this problem, I'm overall heartbroken the paint on a near new vehicle is separating regardless the reason.

Has anyone else experienced a similar issue? If so, please pass along any guidance, websites, bulletins, etc that may help.

Also curious if anyone knows who the paint manufacturer is as i'd like to send them a letter regarding the durability of their product as provided to Chevrolet in 2013/2014.



Rear bottom portion of driver side front door.

Any help is greatly appreciated; thank you!