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PIP5653- 2020 Silverado left front axle squeak/jingle

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Old Mar 13, 2022 | 7:16 AM
  #11  
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Originally Posted by N3w Ch3vy
No luck getting the Dealer to do anything. Working directly through GM has been even less satisfying. Really disappointing.
Do you happen to have a part number for the axle/kit that needs to be replaced with SU5? I am going to at least try talking with GM again and see what I can get to happen. I’ve tried looking for the exact one that would be needed but not really having any luck. Thanks again in advance for any help. I’m going to do more research myself and do what I can to prepare for whatever excuse GM tries to give me.
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Old Apr 6, 2022 | 12:12 AM
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Originally Posted by austin09
Do you happen to have a part number for the axle/kit that needs to be replaced with SU5? I am going to at least try talking with GM again and see what I can get to happen. I’ve tried looking for the exact one that would be needed but not really having any luck. Thanks again in advance for any help. I’m going to do more research myself and do what I can to prepare for whatever excuse GM tries to give me.
see new tsb
https://www.gm-trucks.com/forums/app...2bd2db34db0faa
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Old Apr 7, 2022 | 1:06 PM
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Thank you for the help! I already called and made an appointment for that to be replaced on my truck based on the updated bulletin. Hoping everything goes well. Appointment is later this month so I will let you know how it goes!
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Old Apr 8, 2022 | 2:03 PM
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Good luck. I hadn’t heard a peep from my dealership service manager since a conversation in November (SM was going to inquire with GM Rep and revert). Called today and shared bulletin - so now parts are being ordered - 5 business days - and then dealership will call to schedule. The whole issue and it’s handling by GM and Dealership is a total joke. But what do you expect when you only pay $55k for a vehicle.
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Old Apr 8, 2022 | 6:56 PM
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Originally Posted by N3w Ch3vy
Good luck. I hadn’t heard a peep from my dealership service manager since a conversation in November (SM was going to inquire with GM Rep and revert). Called today and shared bulletin - so now parts are being ordered - 5 business days - and then dealership will call to schedule. The whole issue and it’s handling by GM and Dealership is a total joke. But what do you expect when you only pay $55k for a vehicle.
thanks you as well. Keep us all posted on how it goes for you too if you don’t mind. My dealership never notified me. I called them (thanks to the new bulletin you sent me) and told them it’s been updated. They pulled it up, and “oh yeah” type of response. Also called and emailed GM on Monday or Tuesday of this week to ask them why nobody got ahold of me and that I had to find out on my own, and I still have not heard back. GM has not taken care of their customers at all. And although I hope this fixes it and I plan on having my truck for a long time, I am not confident I’ll stick with GM. It’s hard to avoid the discount, but this customer service isn’t worth paying for. Like you said, 55k and we are out here doing this on our own figuring it out.
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Old Apr 12, 2022 | 10:32 PM
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Originally Posted by R5moores
I have a 2021 with same issue still at almost 11,000 miles. 2x times to dealer while getting oil change I asked them to look at and both times same answer. We can replicate the noise and GM knows about it but not a fix for it.
hello, the deler fix the issue?
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Old Oct 5, 2023 | 12:40 PM
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Default Squeek

Originally Posted by N3w Ch3vy
I am surprised that no-one is reporting extremely annoying left front axle noise on 2019 - 2021 silverado. Very high pitch noise, sometimes subdued, normally only presents after 30 miles of driving and at 40+mph. GM PIP 5653 = no current fix. I have a 2020 High Country with this issue that was known to GM in 2019 and continues to exist. A shame to spend $60k on a vehicle that manufacturer recognizes problem, but will not repair. I have had vehicle to dealer three times for the issue. The first two times Dealer could not replicate issue. FINALLY, on third trip to Dealer, they agree that there is an issue, but no fix. I will begin process for manufacturer refund/replace, and move to file suit under lemon law if necessary. Very dissappointing as I really like the vehicle. https://www.gm-trucks.com/forums/top...h-only-in-2wd/
Other sketchy performance: LKA; Rumble Seat; Camera Operations
Buyer Beware
There is a fix. They finally figured it out. Our truck is the second one that dealership has seen. It's half a front axle.


Last edited by mountainmanjoe; Oct 5, 2023 at 2:43 PM.
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Old Oct 5, 2023 | 1:01 PM
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Originally Posted by OhyoumeanshaggyP
I'm currently Dealing with the exact same thing. The only thing I could hope for is that it full on breaks so they(Chevy) are forced to dismantle and investigate. i will give my dealer's mechanic credit, They called and asked that based on my description of driving on the highway for 40 plus mins that he wanted permission to drive it to his home 56 miles away for the night and back in the morning to replicate the scenario i gave em. I immediately replied " you mean to tell me that the mechanic has read my description, not blown it off and passed it down the line, and wants to do the best he can to hear what i heard?" Yes sir" ".... **** tell em to take his ol lady to dinner in the damn thing yes he has my permission!!" They called the next day about the mentioned issue in the original post and sadly returned me truck unfixed. There is another 150 miles on the truck so I'm not mad at the dealership for doing their best to find it but sad that there's no path forward at this time.


Annoying as crap. But they are ordering parts for ours. It's under warranty thank goodness! I hope this helps
They said it doesn't chirp in 4wd. I'll see in 2 weeks when in the mountains.
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