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Wipers don’t work!

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Old Feb 4, 2020 | 5:51 PM
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Default Wipers don’t work!

I have a 2019 Silverado trail boss with just over 4000 miles. The wipers quit working 3 weeks ago. I went to the dealership when it happened. They say the wiper motor is bad but can’t seem to get a replacement. I have been in contact with the1800 “ customer service “ people for 5 days to no avail. Has anyone else had this wiper issue and if so has it been rectified? It’s absolutely ridiculous that I have a brand new truck that I can’t get a simple wiper issue fixed.
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Old Feb 4, 2020 | 8:06 PM
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Originally Posted by Reeltimbre
I have a 2019 Silverado trail boss with just over 4000 miles. The wipers quit working 3 weeks ago. I went to the dealership when it happened. They say the wiper motor is bad but can’t seem to get a replacement. I have been in contact with the1800 “ customer service “ people for 5 days to no avail. Has anyone else had this wiper issue and if so has it been rectified? It’s absolutely ridiculous that I have a brand new truck that I can’t get a simple wiper issue fixed.
https://www.rockauto.com/en/catalog/...per+motor,8824

Make the dealer pay. Rock auto has them, so why not dealer?
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Old Feb 4, 2020 | 8:36 PM
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If you read the fine print though it says for the LT trail boss that there is “ up to “ a 5 day delay for them to get this part because they don’t actually have it in stock. ...... it’s beyond crazy that gm is putting out $58000 trucks that you can’t readily get certain parts for.
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Old Feb 5, 2020 | 7:16 AM
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A 5 day delay is better than driving without wipers. Did you try a different dealer?
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Old Feb 5, 2020 | 8:52 AM
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Yes..... 2 different dealerships so far. They actually called this morning and said they have the part. Hopefully I’ll have wipers in a couple of hours.
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Old Feb 5, 2020 | 5:18 PM
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Just an update on my wipers...... after waiting nearly 3 weeks for the elusive wiper motor, they finally got one. Carry my truck to said dealership and guess what?.... wipers didn’t work after motor replacement. Long story short, a relay was bad. Oh well, after three weeks and two dealerships, I have wipers............ a relay.
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Old Nov 19, 2023 | 11:46 PM
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Originally Posted by Reeltimbre
Just an update on my wipers...... after waiting nearly 3 weeks for the elusive wiper motor, they finally got one. Carry my truck to said dealership and guess what?.... wipers didn’t work after motor replacement. Long story short, a relay was bad. Oh well, after three weeks and two dealerships, I have wipers............ a relay.
Hi, i have a 2019 custom Trailboss with a similar issue. Where is the relay for the wipers located. Thanks!
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Old Nov 20, 2023 | 12:02 AM
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underhood fuse box
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Old Nov 20, 2023 | 12:05 AM
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Thanks! Do I need replace the whole fuse box or is there a way to get to that specific relay?
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Old Nov 20, 2023 | 2:50 PM
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Did you try looking inside it? relays are removable , just like fuses.
You can try swapping it with a known good one (headlights or something for example) to test if the relay is the source of the failure.
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