For Customer Care
#1
CF Junior Member
Thread Starter
For Customer Care
I copied this from another forum. I have the same "normal" noise front and rear.
Firstly... My new Camaro is a great car... however I have one gripe..Many other forums have repeated this complaint...Camaros have a front suspension (strut or defective mounts) clunking at low speeds especially over rough roads...GM has a bulletin out acknowledging this "problem" but is trying to bury it by claiming "Normal Operation" ... Does the 2012 SS FE4 suspension with new dampeners address and correct this issue...If so, there are going to be a lot of 10/11 Camaros pushing for warranty replacement upgrades... Any one with inside info on this issue "a definite problem"
GM Acknowledging there is clunk, lumbering, popping noise in the front of this vehicle is not as they put it "normal operation" and grounds for a safety concern... even escalating to possible recall...hopefully they will step up to the plate being the "NEW GM" they say they are.... Lets us see...
Firstly... My new Camaro is a great car... however I have one gripe..Many other forums have repeated this complaint...Camaros have a front suspension (strut or defective mounts) clunking at low speeds especially over rough roads...GM has a bulletin out acknowledging this "problem" but is trying to bury it by claiming "Normal Operation" ... Does the 2012 SS FE4 suspension with new dampeners address and correct this issue...If so, there are going to be a lot of 10/11 Camaros pushing for warranty replacement upgrades... Any one with inside info on this issue "a definite problem"
GM Acknowledging there is clunk, lumbering, popping noise in the front of this vehicle is not as they put it "normal operation" and grounds for a safety concern... even escalating to possible recall...hopefully they will step up to the plate being the "NEW GM" they say they are.... Lets us see...
#3
It hasn't changed for many many yrs where your best customer service is contacting Chevrolet directly and not any middle man like a dealership.Make sure you have all vin numbers and ref numbers before you call.LOL-then wait until you are having your worst day of the yr to pose you case to them.Don't back down!!!.You want to insist on speaking to dept supervisors only.
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