Put working key in the ignition switch and turn it to "start". leave it in for a minute, then immediately pull it out, Put the new key in and turn it to start. Wait a minute. Should be programmed now.

Thanks
not the key
the remote fob to open the doors ...

Well, that is what you will be doing, programming the key fob to operate your vehicle doors. I just did it with my 2015 Malibu, and it worked, no problems. Its finding a place that will cut the grooves in the blank key itself, that was the only issue I had, not with programming the fob. ,

Thanks - just spoke with the dealer ... 2014 Captive is dealer only for a fob reprogram

Perhaps so, but frankly, I have dealt with many vehicle dealerships, both auto and truck (not pickup trucks) and they all vary in honesty and integety,
no matter what brand of vehicle, not only for my vehicles, but the vehicles we used to own in my own former life in the sales and delivery of petroluem,
so no blame goes to General Motors/GMC/Chevrolet corporation as these dealerships are _franchises_ in most all cases, and NOT owned by the corporation.

http://www.keyfobprogram.com/2014-chevrolet-captiva-sport-remote-programming/

Just trying to save you some money, as we all do on this forum. No one is paying me one dime to post here.

AC Delco Forum writes...
These vehicles require the use of a professional scan tool for programming (see your local GM dealer or ACDelco Professional Service Center):• 2012-2014 Buick Enclave• 2011-2013 Chevrolet Avalanche• 2012-2014 Chevrolet Captiva Sport• 2011-2014 Chevrolet Express 3500 • 2011-2014 Chevrolet Express 4500

program your remote.com writes...2014 Chevrolet Captiva Sport Keyless Entry Remote Key Fob Programming Instructions
There is no manual on board procedure to program a keyless remote to this vehicle. This vehicle requires special equipment be connected to the vehicle to program the remote.

Have you never done anything to see if you can program your key fob yet? Why not give it a try? If it does not work, I'd get a quote from various GM dealerships, even out of town dealers.

Why pay more you you have to do so? Whats in a "book" doesn't always mean you can't work outside the "box" or book at all.

The locksmith I first went to looked at it and told me that he wouldn't cut the key as he had "issues" in the past with non-Chevrolet key fob metals "damaging his equipment". Sounded like BS to me, but regardless, I won't be using them ever again, as I do not being lied to. Lie to your customers, and you will lose them, period.

BTW, this place is a 60 year old "go-to" lock and safe smith for most folks in town, yet he likely couldn't cut it, so I found a L/S that had no problems cutting the steel at all.

ok,,,