sidtech

I have a 2014 Chevy Equinox LT. The rear hatch Lift gate has stopped working. The none of the automatic functions will open the hatch, FOB, Button, inside button. When I press the button on the outside, next to the backup camera, the lock unlocks acts like it is going to open but doesn't and I can lift the hatch manually. It has some resistance but it can be lifted without much effort. Can anyone help in diagnosing the most likely defective part, actuator, motor, sensor, etc or give me some advise on how to diagnose the correct faulty part. My local dealer says $100 for diagnosis and probably $1000 to fix. Hopefully someone can point me to a more reasonable fix.

sidtech

After a little more research, I found a thread that had the same issue I had reported and the fix was listed. I will say right off the bat, I feel stupid!
The switch on the inside top console which determines if the hatch opens full or 3/4 also has an OFF setting. Mine was in the Off setting and once I switched it to 3/4, Viola, it works again. I hope this silly mistake I have done helps someone in the future.

God Bless!