Originally Posted by Chevrolet Customer Service

Hello derrickjaxn,

I certainly understand how frustrating out of pocket expenses can be and I'd like to apologize for the trouble you're experiencing with your 2012 Cruze. We'd like to look more into this and work with your dealership toward a possible resolution. Feel free to send your VIN, mileage, contact information, and preferred dealership in a private message.

We are looking forward to your message.

Jasmine F
Chevrolet Customer Care

Originally Posted by Dragnfyr

Thanks!!

Quote:


GM started installing theft control modules in the 90s. My 1999 Suburban had the same issue. It turns out that these modules have an issue with heat killing them. My module was no longer available from GM, but I found someone online that repaired them. All I needed to do was the key relearn process to program it. It is a known issue and has been for decades. No sign that GM is even thinking about addressing it.
Drag

Thank you for the information and, this makes sense the day it did that last was a really super humid day out. All was fine for a little over 2 weeks and, I started it up today and, it did it again. I turned off my car for a minute and it started right up. Don’t know what the issue was today it was cool out but, it did rain last night. This issue is so intermittent for me that I don’t know if it will ever be fixed. I’m going to try to do the key relearn procedure and see what happens. I’m going to call the dealership I know their just going to tell me to bring it back in. I don’t know if they’ll be able to figure it out bc, it’s so intermittent. The dealership initially told me it was a dirty ground that they cleaned up. All was fine for 10 days and, then it did it again. I highly doubt it was the ground that they said it was. This is beyond frustrating and, GM really needs to address this issue bc, it’s been going on for years.
Melissa Randazzo



No problem... If they just scan the engine codes, they will never find it, it is a fault in the security system of the car... What it was doing (on my car) was that it would turn off the injector circuit if it didn't recognize the key correctly. The module for my car was $275 from Chevrolet before they discontinued the part from their inventory. A rebuilt one today is available for my truck at $149 (https://www.ebay.com/usr/pro-rebuild). A module to disable the pass-lock entirely (https://newrockies.com/passlock-bypass-2/) is $259. I just installed the rebuilt module, did the key relearn and BAMM it was fixed... AND it had a lifetime warranty.




Drag

Originally Posted by atex33

This should work for almost all newer models such as the Tahoe, Yukon, Suburban, Sierra, Silverado, etc. My 2007 Silverado truck would not start after buying a new battery and the message center was telling me "Service Theft Deterrent System". I tried just about everything, searching online, reading the manual, unhooking the battery, but did not get it figured out until the tow truck driver showed me. All you need to do to reset the system is unhook your battery, hold both the positive and negative terminals together, where they are touching and hold them together for 45-60 sec. Hook them back up and she cranked right up! It's crazy something so easy to do worked after a few days of wondering how much this was going to cost me! Can't beat FREE! Hope I can help someone because I couldn't find this solution on the internet and I know I'm not the only one this has happened too!