Finally! a recall on the traction control,stabilitrack, throttle shut down problem!!
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Joined: Jul 2015
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Impala 2011
I have an Impala '11 and I'm experiencing the same thing. It's showing service stabilitrak, and also while I'm driving, it will all of a,sudden decelerate on its own, which is very scary when your on the highway. It then shows on the notification screen reduced engine power, disabled throttle, and the engine completely turns off, the power steering goes out. I had to pull off the side of the highway onetime on my way to work and let it sit for a few min b4 it would let me start it again. Needless to say I want this fixed. I haven't rec a letter about it yet. Can anyone help please.
Official GM Rep
Joined: Mar 2010
Posts: 4,163
Likes: 27
From: Global Headquarters in Detroit, MI
I have an Impala '11 and I'm experiencing the same thing. It's showing service stabilitrak, and also while I'm driving, it will all of a,sudden decelerate on its own, which is very scary when your on the highway. It then shows on the notification screen reduced engine power, disabled throttle, and the engine completely turns off, the power steering goes out. I had to pull off the side of the highway onetime on my way to work and let it sit for a few min b4 it would let me start it again. Needless to say I want this fixed. I haven't rec a letter about it yet. Can anyone help please.
We would be more than happy to help the best way possible! We truly apologize for the recent concerns, and can certainly look into this more for you. Please send us a private message along with your VIN, current mileage, contract information and preferred dealership. We look forward to hearing from you soon.
Patsy G
Chevrolet Customer Care
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Joined: Dec 2015
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Hi Pala11,
We would be more than happy to help the best way possible! We truly apologize for the recent concerns, and can certainly look into this more for you. Please send us a private message along with your VIN, current mileage, contract information and preferred dealership. We look forward to hearing from you soon.
Patsy G
Chevrolet Customer Care
We would be more than happy to help the best way possible! We truly apologize for the recent concerns, and can certainly look into this more for you. Please send us a private message along with your VIN, current mileage, contract information and preferred dealership. We look forward to hearing from you soon.
Patsy G
Chevrolet Customer Care
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Joined: Dec 2015
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Finally, I received a recall letter today from Chevy on the Service Traction Control, Service Stabilitrack, Engine power reduced problem. They claim it's a bad solder connection. They are offering to reimburse if you already had repairs done. They're also giving extended protection for 10 yrs./120,000 miles.
So, watch for your letter. If you don't get one, the return address on mine is
Chevrolet
P.O. Box 909989
Milwaukee, WI 53209-9989
My car is a 2010 Impala
So, watch for your letter. If you don't get one, the return address on mine is
Chevrolet
P.O. Box 909989
Milwaukee, WI 53209-9989
My car is a 2010 Impala
Official GM Rep
Joined: Mar 2010
Posts: 4,163
Likes: 27
From: Global Headquarters in Detroit, MI
We are sorry to hear that you are currently experiencing vehicle concerns would be glad to look into this for you. You will receive a private message from us soon!**
Best,*
Cecil J.*
Chevrolet Customer Care
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Joined: Feb 2016
Posts: 1
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Ok i'm Confused
So I've been having the stabilitrak shutdown issue on my Tahoe the past couple of months. I go to the dealership to find out that either the throttle body needs to be cleaned or replaced and of course per my MPP warranty it isn't covered. They expected me to pay over $650 to get it repaired but, then I see here that it was a recall.
This is insane to believe that I bought my truck at the end of 2014 and it's now 2016 and I see it was a recall on the issue. Now I have my truck sitting in the front yard and I can't get around due to the company's issue.
This is insane to believe that I bought my truck at the end of 2014 and it's now 2016 and I see it was a recall on the issue. Now I have my truck sitting in the front yard and I can't get around due to the company's issue.