Done with Chevy
#1
Done with Chevy
My 2007 Chevy Silverado 1500 Z71 will be the last GM vehicle I ever purchase. It only has 40,000 miles on it and it already needs a transmission. It leaked water into the cab and shorted out airbag. Faulty windows, rear power window shorted out. Not to mention many other airbag sensors going bad and needing replaced. Since it is 2 years out of warranty, Gm and Asheville chevrolet feels that a transmission with only 4oooo miles can go bad and do not feel like this is their problem. The dealership told me they had 6 trucks come in within 3 months with same problem. Chevy Trucks , Like a rock?
#2
You do realize that for every horror story like this, there's one or more for Fords, Dodges, Toyota, etc? Sorry you had such bad luck with your purchase, but I'm sure if you have a nicer attitude than this with the dealer, they'll cut you a break.
My 2007 Chevy Silverado 1500 Z71 will be the last GM vehicle I ever purchase. It only has 40,000 miles on it and it already needs a transmission. It leaked water into the cab and shorted out airbag. Faulty windows, rear power window shorted out. Not to mention many other airbag sensors going bad and needing replaced. Since it is 2 years out of warranty, Gm and Asheville chevrolet feels that a transmission with only 4oooo miles can go bad and do not feel like this is their problem. The dealership told me they had 6 trucks come in within 3 months with same problem. Chevy Trucks , Like a rock?
#4
CF Monarch
Call the 1-800 number for customer service and complain. Don't ease up on them. I had the same problem with a transmission going out after the warranty was up. They ended up rebuilding it for $1000.00 after quoting 2,300. Better than nothing.
#5
Sometimes you get a lemon. I bought a brand new explorer in 08. It was a POS! Dome light came on when ever it wanted to. dealer could not figure it out. made a dozen trips to the dealer before I figured it out on my own. Needed new ignition. wiggle the keys dome light comes on. The back seat handle broke. Just broke off in my hand. Heater relay, cv shaft, ect. all in the first 50,000 miles. Needless to say it got traded.
#6
Official GM Rep
Join Date: Mar 2010
Location: Global Headquarters in Detroit, MI
Posts: 4,163
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Hey meric,
We apologize for any frustrations. Please feel free to send us a private message or an email at socialmedia@gm.com so that we can discuss your concern further. We look forward to hear from you.
Kristen A.
Chevrolet Customer Care
We apologize for any frustrations. Please feel free to send us a private message or an email at socialmedia@gm.com so that we can discuss your concern further. We look forward to hear from you.
Kristen A.
Chevrolet Customer Care
#7
squierjosh, I dont remember you being there to witness my attitude. In fact, I was very humble when asking for any help they could offer. However, I was told that they are swamped with ignition recalls and could not help me since I did not have it serviced at their dealership. Im sorry if my attitude is not nice for you at this point but you have to admit that a tranny shouldnt go out at 40000 miles.
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#8
Administrator
meric do contact Chevy Customer Service, they maybe able to help you get in touch with a service department that can help address the issues...
I can understand the concern over only getting 40k miles out of a transmission but also consider that its also 7 years old... if it was little used and never serviced in that time its going to take its toll....
I went through 2 transmissions in my 97 Tahoe... first one went out at 11k ! miles, warranty covered that, the next time was a little over 100k, that one I got to pay for...
transmissions are probably the hardest working most punished mechanical device on any vehicle...
I can understand the concern over only getting 40k miles out of a transmission but also consider that its also 7 years old... if it was little used and never serviced in that time its going to take its toll....
I went through 2 transmissions in my 97 Tahoe... first one went out at 11k ! miles, warranty covered that, the next time was a little over 100k, that one I got to pay for...
transmissions are probably the hardest working most punished mechanical device on any vehicle...