Doors unlock themselves
June 18th, 2014, 5:33 PM
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Doors unlock themselves
I need help with this issue please. My 2008 Chevy Silverado unlocks the doors by itself. I can lock my doors at any time, come back say in several hours, and they are all unlocked. This issue is driving me nuts. Anyone have any ideas? I asked my GM Service Advisor and even he is stumped.
June 21st, 2014, 6:55 PM
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Hi medic115,
I am sorry to hear of the troubles that you are experiencing with your door locks. Have you contacted your dealership regarding this concern? I understand that you have been in contact with one of our service advisers. Do you have a case number within our system? Please send us a private message with your full contact information, VIN, current mileage, and dealership name and we will look further into your concern. I look forward to hearing from you soon!
Kristen A.
Chevrolet Customer Care
I am sorry to hear of the troubles that you are experiencing with your door locks. Have you contacted your dealership regarding this concern? I understand that you have been in contact with one of our service advisers. Do you have a case number within our system? Please send us a private message with your full contact information, VIN, current mileage, and dealership name and we will look further into your concern. I look forward to hearing from you soon!
Kristen A.
Chevrolet Customer Care
June 22nd, 2014, 2:23 PM
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Possibly solved????
Well I think I may have just solved the problem. In the process of removing the passenger side door panel, the lock/unlock switch began to work properly. It previously would not unlock any doors. In inspecting the location where the door panel bolts were located, I discovered the wiring harness that goes to that door switch was being pinched between the door panel and the door at the lower door handle bolt location. After moving the harness and reattaching all the bolts, the switch is now working properly. I have locked all the door and will now wait till this evening to check if the truck is still locked. Keeping my fingers crossed.
(The wiring harness must have slipped down when I replaced the door speaker a year ago. This problem happened right after this. Others who have the same problem should check the wiring harness in the doors.)
(The wiring harness must have slipped down when I replaced the door speaker a year ago. This problem happened right after this. Others who have the same problem should check the wiring harness in the doors.)
June 22nd, 2014, 2:25 PM
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My GM Service Advisor.
On another note, my GM Service Advisor (Mark Cordes) at Covert Buick/GMC in Austin, Texas is an amazing Service Advisor. I recommended him and the dealership to anyone. There is not much I can confuse him with. Two thumbs up!!!!
June 23rd, 2014, 9:01 AM
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Amber N.
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