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Stabilitrack and engine power reduced

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Old Dec 11, 2016 | 9:06 PM
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Catherine Allison Phillips's Avatar
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Default Stabilitrack and engine power reduced

I recently purchased my 2010 Equinox from serpentini Chevrolet and am now having issue with stablitrack and engine power reducing causing the vehicle to drop down to 20mph or nothing I have three small children and am a single parent and this is too dangerous to be happening especially in winter can someone please help me get this covered I've seen it's a recall issue?
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Old Dec 12, 2016 | 11:18 AM
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Hello Catherine,

We're very sorry to hear about the reduced engine power concern you're experiencing with your Equinox. We would be more than happy to look into your VIN to see if any recalls or service announcements related to this are associated to your vehicle at this time. If that is something of interest, please private message us with your VIN.

We look forward to your response,

Chelsea D.
Chevrolet Customer Care
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Old Dec 12, 2016 | 12:52 PM
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Vin #2CNA1BEW3A6387748 is my vin and yes I want this looked into I have only had this vehicle for three months this is absurd. Most likely will never purchase Chevy again after this experience
Originally Posted by Chevrolet Customer Service
Hello Catherine,

We're very sorry to hear about the reduced engine power concern you're experiencing with your Equinox. We would be more than happy to look into your VIN to see if any recalls or service announcements related to this are associated to your vehicle at this time. If that is something of interest, please private message us with your VIN.

We look forward to your response,

Chelsea D.
Chevrolet Customer Care
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Old Dec 13, 2016 | 10:05 AM
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From: Global Headquarters in Detroit, MI
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Originally Posted by Catherine Allison Phillips
Vin #2CNA1BEW3A6387748 is my vin and yes I want this looked into I have only had this vehicle for three months this is absurd. Most likely will never purchase Chevy again after this experience
Thank you for your response, Catherine, and we truly regret to hear that this situation has caused you to rethink our brand. In order to protect your privacy, we recommend deleting the above comment and sending us a private message including your current mileage so we can better assist you. Thank you for your patience!

Chelsea D.
Chevrolet Customer Care
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