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2004 Suburban dashboard gone nuts after radio install

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Old July 13th, 2023, 7:38 PM
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Default 2004 Suburban dashboard gone nuts after radio install

Hello All!

I am hoping somebody can help me here on the forum. My cousin has an old 2004 Chevy Suburban 1500 (250K miles), I wanted to get him bluetooth and a backup camera so for his birthday I bought him and installed an Atoto A6 Android radio.
I removed the radio. Disconnected the Neg battery cable, cut the harness and wire nutted the proper wires to the new Atoto harness. Ran a backup camera to the back using the reverse light hot and neg for my neg and trigger wire for the backup camera. Reconnected the Neg to the battery. Fired it up and the Atoto did not start up properly. After flashing Atoto on the screen a couple times, it ended with the dead robot with NO COMMAND on the screen. So radio did not work. I didn't accidentally short anything that I now of.
Then I noticed the car was not behaving right. The dash would flash / AIRBAG & BRAKE (I)(P) / AIRBAG / The security lock with the car symbol and the volt meter would go down to 9 then up to 14V. All this would stay on for varying amounts of time and very random. The other gauges in the dash worked Ok. The power locks no longer work unless the key is turned on and the key fob does not work at all. It is a real mess. Also, the ACC wire to the radio which should provide 12V is providing 0.4 Volts this is why the Atoto doesn't work.
Any help or suggestions would be greatly appreciated. I really screwed my cousins Suburban up.

Thanks in advance
Old July 14th, 2023, 11:34 PM
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So we reinstalled the original radio, disconencted the battery and spliced it in then reconnected the battery. Immediately the car was back to normal, dash was fine, door locks worked and the key fob worked. Does anyone know why the removal of the original radio would cause the dash to go nuts? I know it has a security feature but I thought that bricked the radio not the car. How do I disable the security feature to add this aftermarket radio.

Thanks!
Old July 14th, 2023, 11:44 PM
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impossible to say without knowing what wires you spliced into. you probably spliced into a network communication wire.
Wire nuts are not for automotive use. have a professional complete the job...its $100
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