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2013 Chevrolet Suburban
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2012 Tahoe steering wheel radio control issues!

Old Oct 11, 2014 | 3:45 PM
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From: S.Dennis, MA.
Red face 2012 Tahoe steering wheel radio control issues!

I have a 2012 Tahoe LT, the radio etc. is all stock. I have the steering wheel radio controls. I have an 80 Gig. iPod that has been plugged into one of the USB ports that is in the center console. A bout a week ago or so ago, when playing my iPod, it would play through a song quickly!! it took me a little bit to associate this with the steering wheel controls. If I use the steering wheel controls to turn up the volume on a song, the song would play through extremely quickly! This issue is not just limited to my iPod, it also is affecting my Sirius radio. I got tired of the iPod thing, so I switched over to using my Sirius/XM, well, I went to turn up the volume, and it changed the channel of the station. YES, I am sure I am touching the volume button only. I have done this several times!! This issue is driving me crazy!! Has anyone experienced anything like this?? Does anyone have a solution? THANK YOU for your time!!!
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Old Oct 11, 2014 | 4:46 PM
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Hi 20Tahoe12LT,

We're sorry to hear of these difficulties with your radio. We're unable to offer technical advice, but we'd like to look further into your concern. Feel free to send us a private message in regard to this thread if out help is needed. We look forward to hearing from you soon!

Kristen A.
Chevrolet Customer Care
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Old Oct 11, 2014 | 5:55 PM
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From: S.Dennis, MA.
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Thank you Kristen, I did send you a PM.
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Old Oct 12, 2014 | 4:14 PM
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Originally Posted by 20Tahoe12LT
Thank you Kristen, I did send you a PM.
Thank you! We have received your message and we will respond as soon as possible.

Andraya (assisting)
Chevrolet Customer Care
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