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2013 Chevrolet Suburban
Platform: GMT 400, 800, 900

2018 Tailgate not closing

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Old February 9th, 2020, 3:52 PM
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Default 2018 Tailgate not closing

Hi
Wife's 2018 Suburban power tailgate will open in auto but will not close. When close button is depressed, can hear the actuator but it will not move the tailgate.
Has to be manually closed.
Any suggestions?
It is beyond the warranty with 45k miles.

Thanks
kjh
Old February 10th, 2020, 9:27 PM
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Welcome to the forum.

There could be some missing teeth on the gears.
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