Bluetooth & Tahoe 2010
Official GM Rep
Joined: Mar 2010
Posts: 4,163
Likes: 27
From: Global Headquarters in Detroit, MI
Same issue, I have a 2011 Tahoe LT and has the same issue althoght it says; for the 2011 model year the Tahoe has the Bluetooth system standard on all trim levels. You can also tell if you have the system by the buttons on the steering wheel. The bluetooth system will have buttons on the steering wheel that will have what looks like a phone on them either being picked up put down for picking up or ending a call on the system.
I would be greatful if someone helps me in this matter.
I would be greatful if someone helps me in this matter.
Are you also located in Saudi Arabia? Also, have you been to your local Chevrolet dealership about the issue?
Thank you,
Elizabeth, GM Customer Service
CF Beginner
Joined: May 2011
Posts: 4
Likes: 0
Sorry for being late to answer you due to some personal circumstances. Back to your question, yes I am in Saudi Arabia and Yes I contacted our local dealership (AlJomaih) with no luck. Add to that, the learning feature of the remote key is not available.<?xml:namespace prefix = o ns = "urn:schemas-microsoft-com
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></o><o
></o>To me, I think they are uploading the vehicle with old software or they intentionally disabled those feature to gain some more money from customers.<o
></o>Best regards,
Aseel
Official GM Rep
Joined: Mar 2010
Posts: 4,163
Likes: 27
From: Global Headquarters in Detroit, MI
Aseel,
I am taking over for Elizabeth on the forum for the time being. Unfortunately I primarily specialize in working with customers in the US. However, I would recommend you contact General Motors Customer Communication Center at (+971) 4 332 5023 for more assistance. I hope this helps. Thank you.
Tricia, GM Customer Service.
I am taking over for Elizabeth on the forum for the time being. Unfortunately I primarily specialize in working with customers in the US. However, I would recommend you contact General Motors Customer Communication Center at (+971) 4 332 5023 for more assistance. I hope this helps. Thank you.
Tricia, GM Customer Service.
CF Beginner
Joined: May 2011
Posts: 4
Likes: 0
Aseel,
I am taking over for Elizabeth on the forum for the time being. Unfortunately I primarily specialize in working with customers in the US. However, I would recommend you contact General Motors Customer Communication Center at (+971) 4 332 5023 for more assistance. I hope this helps. Thank you.
Tricia, GM Customer Service.
I am taking over for Elizabeth on the forum for the time being. Unfortunately I primarily specialize in working with customers in the US. However, I would recommend you contact General Motors Customer Communication Center at (+971) 4 332 5023 for more assistance. I hope this helps. Thank you.
Tricia, GM Customer Service.
Trisha,
I did reached them, they delegated my concern to Dubai. CC called me and they asked me to go to the local dealer to solve it "back to Zero stage" (they put me in a loop). I think, it will be the last time I buy a US vehicle because of their local dealers.
Thanks,
CF Beginner
Joined: May 2010
Posts: 1
Likes: 0
I've been trying for two years to get my 2010 Tahoe LTZ to respond to voice commands. Even simple commands like "Home" don't work. Several trips to the dealer didn't help either.
(Not in Saudi Arabia though, near the assembly plant in Arlington TX.)
I don't know if it's software or just lousy microphones (in the ceiling) that's the main problem. Nearly any command gets "Navigation Error" as the result.
(Not in Saudi Arabia though, near the assembly plant in Arlington TX.)
I don't know if it's software or just lousy microphones (in the ceiling) that's the main problem. Nearly any command gets "Navigation Error" as the result.
CF Addict
Joined: Feb 2008
Posts: 2,900
Likes: 4
Nav DVD
GM cut me a check for $1400 for that issue.
However, i was able to fix it on my own.
my '09 Tahoe came with NAV DVD 4.0c I believe. Nav DVD 6.0c fixed that.
all the voice tags work now and I can say "Navigation, go to, my house" and it will work!
I knew it was a software issue, so I couldn't fix it myself.
Every time before Nav 6.0c, the truck would go "Navigation Help" and I'd just say "Navigation Go To Hell"... and it would say "navigation help"
it was enough to make you want to kill someone at GM for the piece of junk they make.
But, Nav 6.0c fixed mine... what Nav DVD are you on?
However, i was able to fix it on my own.
my '09 Tahoe came with NAV DVD 4.0c I believe. Nav DVD 6.0c fixed that.
all the voice tags work now and I can say "Navigation, go to, my house" and it will work!
I knew it was a software issue, so I couldn't fix it myself.
Every time before Nav 6.0c, the truck would go "Navigation Help" and I'd just say "Navigation Go To Hell"... and it would say "navigation help"
it was enough to make you want to kill someone at GM for the piece of junk they make.
But, Nav 6.0c fixed mine... what Nav DVD are you on?
