Buyer Beware: 2021 Suburban High Country
December 6th, 2020, 2:31 PM
#1
Buyer Beware: 2021 Suburban High Country
Recently purchased a 2021 Suburban High Country with air suspension...a feature I specifically waited for!
A few days after receiving the truck, I received a "Service Leveling System" and the air suspension wouldn't raise or lower.
I took it in for service, they tightened a leaky hose, cleared the code, and sent me home.
The very next day, I received the same error code and noticed that the driver side front was sagging.
I took it in for service again, and this time they said they found a broken o-ring, replaced it with a new one, and sent me home. Assuring me that the issue was resolved.
Today - again only 24 hours removed from picking the truck up from service - the family and I were out running errands and fortunately only a few miles from home. On our way back home, we received the "service leveling system" error followed by a very violent bouncing anytime we drive faster than 5MPH. We kept the hazards on and limped home, bouncing all the way like a low rider.
I want to love this truck, but my goodness....
A few days after receiving the truck, I received a "Service Leveling System" and the air suspension wouldn't raise or lower.
I took it in for service, they tightened a leaky hose, cleared the code, and sent me home.
The very next day, I received the same error code and noticed that the driver side front was sagging.
I took it in for service again, and this time they said they found a broken o-ring, replaced it with a new one, and sent me home. Assuring me that the issue was resolved.
Today - again only 24 hours removed from picking the truck up from service - the family and I were out running errands and fortunately only a few miles from home. On our way back home, we received the "service leveling system" error followed by a very violent bouncing anytime we drive faster than 5MPH. We kept the hazards on and limped home, bouncing all the way like a low rider.
I want to love this truck, but my goodness....
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2022Z71 (June 10th, 2022)
June 10th, 2022, 9:53 PM
#2
2022 z71 service leveling system
[QUOTE=NewSuburbanDrama;457115]Recently purchased a 2021 Suburban High Country with air suspension...a feature I specifically waited for!
A few days after receiving the truck, I received a "Service Leveling System" and the air suspension wouldn't raise or lower.
I took it in for service, they tightened a leaky hose, cleared the code, and sent me home.
The very next day, I received the same error code and noticed that the driver side front was sagging.
I took it in for service again, and this time they said they found a broken o-ring, replaced it with a new one, and sent me home. Assuring me that the issue was resolved.
Today - again only 24 hours removed from picking the truck up from service - the family and I were out running errands and fortunately only a few miles from home. On our way back home, we received the "service leveling system" error followed by a very violent bouncing anytime we drive faster than 5MPH. We kept the hazards on and limped home, bouncing all the way like a low rider.
I want to love this truck, but my goodness....[/QUOTE
Ive had my Z71 for a month, less than 2K miles and I'm having the same issue. What was the problem? Was there a permanent fix?
A few days after receiving the truck, I received a "Service Leveling System" and the air suspension wouldn't raise or lower.
I took it in for service, they tightened a leaky hose, cleared the code, and sent me home.
The very next day, I received the same error code and noticed that the driver side front was sagging.
I took it in for service again, and this time they said they found a broken o-ring, replaced it with a new one, and sent me home. Assuring me that the issue was resolved.
Today - again only 24 hours removed from picking the truck up from service - the family and I were out running errands and fortunately only a few miles from home. On our way back home, we received the "service leveling system" error followed by a very violent bouncing anytime we drive faster than 5MPH. We kept the hazards on and limped home, bouncing all the way like a low rider.
I want to love this truck, but my goodness....[/QUOTE
Ive had my Z71 for a month, less than 2K miles and I'm having the same issue. What was the problem? Was there a permanent fix?
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