GM Suprises no one by risking a child's life, since you didn't pay for DeathStar.
March 27th, 2013, 7:06 AM
#1
GM Suprises no one by risking a child's life, since you didn't pay for DeathStar.
March 27th, 2013, 12:52 PM
#2
CF Active Member
Join Date: Feb 2013
Posts: 215
Likes: 0
Received 0 Likes
on
0 Posts
It is a shame that Onstar didn't open the vehicle for the woman in need. I am sure that if they had, she would have been a customer for life. I am glad to hear that nothing happend to her child.
I have always had Onstar on my vehicles as an insurance, in case of a severe accident. Luckily, I have never had to use it for that purpose, but know that it is there if is is required.
Overall, it has amazed me when the Onstar service has worked, when there is no cell service. In one case, I called emergency services for a person had hit a deer and took the front end off their truck, but couldn't reach anyone by cell.
Hopefully this incident will get Onstar to reconsider their internal policies.
Thanks for posting the link.
I have always had Onstar on my vehicles as an insurance, in case of a severe accident. Luckily, I have never had to use it for that purpose, but know that it is there if is is required.
Overall, it has amazed me when the Onstar service has worked, when there is no cell service. In one case, I called emergency services for a person had hit a deer and took the front end off their truck, but couldn't reach anyone by cell.
Hopefully this incident will get Onstar to reconsider their internal policies.
Thanks for posting the link.
March 27th, 2013, 1:24 PM
#3
agreed
This could have been a PR "OMG GM / OnStar are so awesome"! moment... but no.
Give us your $9.99 or the baby dies.
Looks like Chrysler is adding a similar system to the 2013 or 14s
Your GM has a 5 watt cellular based connection, it's just like your phone, but about 100x more powerful since it's not right next to your brain when you make a call. It's verizon (or was, I think the new ones are ATT). so while your phone may not work, the vehicle MAY.
However, there are still locations where nothing works. My wife's grandfather thought it was "all satalite"... i said...no, it's not. Its cellular. He locks the keys in it, out in the middle of no where. Calls OnStar (land line) and nope. can't unlock it.
There's a HUGE difference OnCrack between 'Can't unlock it' and 'Won't unlock it'.
What a shame. I bet it was outsourced to some country where they don't value human life.
I'm 1/2 tempted to call OnStar and ask about there child killing policy.
My problem with OnStar is it should have a pay per use option. it should also notify 911 when you crash WITHOUT a monthly fee.
YOU PAID For the crash sensors, Cellular modem, and all the crap IN the vehicle already. 911 is a FREE call (well, the rest of us pay $1/month for it, check your bill).
So, here, I will write some code free, for GM to use:
If crash == True
Then
Call 911 + play message "Hello, this is an automated message from a crashed GM vehicle. Airbags have {been / not been} deployed at GPS coordinates XYZ... ETC
End if
FOR THE LOVE OF GOD that was easy.
But, you didn't pay your $9.whatever. So instead your vehicle, which has all the tools and equipment to do this... did nothing. It stood by because it's bean counting developers would rather you die.
Well, I hope some day I get to test this in court, because I see a clear violation of duty to assist/help. GM has something that can help, it's built into the vehicle. You paid for it when you bought the vehicle.... but alas, sorry, you die.
Give us your $9.99 or the baby dies.
Looks like Chrysler is adding a similar system to the 2013 or 14s
Your GM has a 5 watt cellular based connection, it's just like your phone, but about 100x more powerful since it's not right next to your brain when you make a call. It's verizon (or was, I think the new ones are ATT). so while your phone may not work, the vehicle MAY.
However, there are still locations where nothing works. My wife's grandfather thought it was "all satalite"... i said...no, it's not. Its cellular. He locks the keys in it, out in the middle of no where. Calls OnStar (land line) and nope. can't unlock it.
There's a HUGE difference OnCrack between 'Can't unlock it' and 'Won't unlock it'.
What a shame. I bet it was outsourced to some country where they don't value human life.
I'm 1/2 tempted to call OnStar and ask about there child killing policy.
My problem with OnStar is it should have a pay per use option. it should also notify 911 when you crash WITHOUT a monthly fee.
YOU PAID For the crash sensors, Cellular modem, and all the crap IN the vehicle already. 911 is a FREE call (well, the rest of us pay $1/month for it, check your bill).
So, here, I will write some code free, for GM to use:
If crash == True
Then
Call 911 + play message "Hello, this is an automated message from a crashed GM vehicle. Airbags have {been / not been} deployed at GPS coordinates XYZ... ETC
End if
FOR THE LOVE OF GOD that was easy.
But, you didn't pay your $9.whatever. So instead your vehicle, which has all the tools and equipment to do this... did nothing. It stood by because it's bean counting developers would rather you die.
Well, I hope some day I get to test this in court, because I see a clear violation of duty to assist/help. GM has something that can help, it's built into the vehicle. You paid for it when you bought the vehicle.... but alas, sorry, you die.
Last edited by SabrToothSqrl; March 27th, 2013 at 1:30 PM.
March 28th, 2013, 2:53 PM
#4
CF Beginner
Join Date: Oct 2012
Posts: 28
Likes: 0
Received 0 Likes
on
0 Posts
Hello Group,
Unfortunately, we are unable to provide a Remote Door Unlock if the OnStar system or hardware in the vehicle is disabled. The only way to obtain OnStar services is to press the blue OnStar button twice so that an account can be configured by an OnStar Advisor.
We are glad that both Venessa and her daughter made it through this experience relatively unharmed.
Corbin, OnStar Advisor
Social Media Team
Unfortunately, we are unable to provide a Remote Door Unlock if the OnStar system or hardware in the vehicle is disabled. The only way to obtain OnStar services is to press the blue OnStar button twice so that an account can be configured by an OnStar Advisor.
We are glad that both Venessa and her daughter made it through this experience relatively unharmed.
Corbin, OnStar Advisor
Social Media Team
March 29th, 2013, 12:22 PM
#6
Administrator
Well that brings up the question, what if you are in a crash, if you are a paying subscriber OS will dial help for you...if not, its so sad too bad? hopefully the critters won't eat you alive before someone drives by and finds you...
So if you don't subscribe and for what ever reason you need immediate assistance and you do press the OS button will they help you or ask for a credit card first?
OnStar, you would do well to offer a small one time a year fee to keep the system active and then go with a "pay per use" or just a "accident monitoring mode" I'd be willing to pay $10 to $25 a year for that service...
It could be paid up front too for say 5-7 years...
So if you don't subscribe and for what ever reason you need immediate assistance and you do press the OS button will they help you or ask for a credit card first?
OnStar, you would do well to offer a small one time a year fee to keep the system active and then go with a "pay per use" or just a "accident monitoring mode" I'd be willing to pay $10 to $25 a year for that service...
It could be paid up front too for say 5-7 years...
March 29th, 2013, 5:42 PM
#7
If my kid was locked in my car and it was a crisis; I wouldn't have to debate with tow-truck drivers, cops or on-star...the window would be smashed.
Last edited by tech2; March 29th, 2013 at 5:58 PM.
Trending Topics
March 29th, 2013, 9:46 PM
#8
Administrator
Well that brings up the question, what if you are in a crash, if you are a paying subscriber OS will dial help for you...if not, its so sad too bad? hopefully the critters won't eat you alive before someone drives by and finds you...
So if you don't subscribe and for what ever reason you need immediate assistance and you do press the OS button will they help you or ask for a credit card first?
OnStar, you would do well to offer a small one time a year fee to keep the system active and then go with a "pay per use" or just a "accident monitoring mode" I'd be willing to pay $10 to $25 a year for that service...
It could be paid up front too for say 5-7 years...
So if you don't subscribe and for what ever reason you need immediate assistance and you do press the OS button will they help you or ask for a credit card first?
OnStar, you would do well to offer a small one time a year fee to keep the system active and then go with a "pay per use" or just a "accident monitoring mode" I'd be willing to pay $10 to $25 a year for that service...
It could be paid up front too for say 5-7 years...
March 29th, 2013, 10:25 PM
#9
CF Veteran
Join Date: Feb 2012
Location: nebraska
Posts: 1,428
Likes: 0
Received 0 Likes
on
0 Posts
March 30th, 2013, 8:23 AM
#10
the title of this thread should be: mother leaves child locked in car because she is to cheap to replace a window, or pay for a lock out service. Somehow it GM's fault?