Jul 22, 2015, 5:01 PM
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2008 Silverado dash cracking
Official GM Rep
Joined: Mar 2010
Posts: 4,163
Likes: 27
From: Global Headquarters in Detroit, MI
I love my Silverado, but I think I've bought my last one. I notice a crack in my dashboard this morning. I treat my truck like new, but this is the most recent of a lot of issues I've had with this truck. I've had a leak in the sunroof and had to replace the locks of four doors. The sunroof and three of the doors were under warranty. The fourth door and the dashboard are not. I've had more issues with this $40,000 truck then I ever had with my $6000 POS truck that wasn't US made.
ontGrowAutofit/> </w:Compatibility> <w:BrowserLevel>MicrosoftInternetExplorer4</w:BrowserLevel> </w:WordDocument> </xml><![endif]--><!--[if gte mso 9]><xml> <w:LatentStyles DefLockedState="false" LatentStyleCount="156"> </w:LatentStyles> </xml><![endif]--><!--[if gte mso 10]> <style> /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Times New Roman"; mso-ansi-language:#0400; mso-fareast-language:#0400; mso-bidi-language:#0400;} </style> <![endif]--> Jay2536,I’m sorry you are experiencing this issue with your vehicle. I would like to look into this further for you. In order to proceed, please PM me the following information: your full name, address, phone number, vehicle mileage, VIN and the name and city of your dealer.
I look forward to your reply.
Louis
GM Customer Service
CF Beginner
Joined: Mar 2013
Posts: 2
Likes: 1
From: Ft Worth Texas
I noticed the first crack on the airbag in Oct of 2010. Took it in to the dealer and was told I missed my warranty by two weeks but they would see if the trim warranty covered it. I received a phone call a few days later notifying me that it isn't covered. If the airbag deploys is there going to be plastic shrapnel flying thru the truck? Sometime in Dec. of 2010 a huge crack develops over the gauge cluster. Truck is only two years old at this time with less than 20k on it. I was very proud of my truck. I am upset about this. It needs to be taken care of.
Official GM Rep
Joined: Mar 2010
Posts: 4,163
Likes: 27
From: Global Headquarters in Detroit, MI
I noticed the first crack on the airbag in Oct of 2010. Took it in to the dealer and was told I missed my warranty by two weeks but they would see if the trim warranty covered it. I received a phone call a few days later notifying me that it isn't covered. If the airbag deploys is there going to be plastic shrapnel flying thru the truck? Sometime in Dec. of 2010 a huge crack develops over the gauge cluster. Truck is only two years old at this time with less than 20k on it. I was very proud of my truck. I am upset about this. It needs to be taken care of.
ontGrowAutofit/> </w:Compatibility> <w:BrowserLevel>MicrosoftInternetExplorer4</w:BrowserLevel> </w:WordDocument> </xml><![endif]--><!--[if gte mso 9]><xml> <w:LatentStyles DefLockedState="false" LatentStyleCount="156"> </w:LatentStyles> </xml><![endif]--><!--[if gte mso 10]> <style> /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Times New Roman"; mso-ansi-language:#0400; mso-fareast-language:#0400; mso-bidi-language:#0400;} </style> <![endif]--> rcjunky007,I am sorry you are experiencing this issue with your vehicle. I would like to look into this further. In order to proceed, please provide (via PM or email) the following information: your full name, address, phone number, vehicle mileage, VIN and the name and city of your dealer.
I look forward to your reply.
Louis
GM Customer Service
CF Beginner
Joined: Mar 2013
Posts: 2
Likes: 1
I'm having the same issue. Two cracks. One right by the instrument cluster and another by the passenger air bag. It's very disappointing. I spent all that money and keep up with my vehicle and not even a year after owning it, it falls apart.
CF Beginner
Joined: Mar 2013
Posts: 2
Likes: 1
I'm not sure I understand how this isn't a recall. If you search on google about this you will find tons of sites with reports of the same thing. All reporting the same cracking in the same exact places. Search youtube and you will find video's, one vary particular one pointing out 6 trucks in the same video with the same problem as we are all having.
I'm truly disappointed.
I'm truly disappointed.
Official GM Rep
Joined: Mar 2010
Posts: 4,163
Likes: 27
From: Global Headquarters in Detroit, MI
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Please PM the following information so I can look into this further for you: your full name, address, phone number, vehicle mileage, VIN and the name and city of your dealer.
I look forward to your reply.
Louis
GM Customer Service
ontGrowAutofit/> </w:Compatibility> <w:BrowserLevel>MicrosoftInternetExplorer4</w:BrowserLevel> </w:WordDocument> </xml><![endif]--><!--[if gte mso 9]><xml> <w:LatentStyles DefLockedState="false" LatentStyleCount="156"> </w:LatentStyles> </xml><![endif]--><!--[if gte mso 10]> <style> /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Times New Roman"; mso-ansi-language:#0400; mso-fareast-language:#0400; mso-bidi-language:#0400;} </style> <![endif]--> supr2nr,Please PM the following information so I can look into this further for you: your full name, address, phone number, vehicle mileage, VIN and the name and city of your dealer.
I look forward to your reply.
Louis
GM Customer Service
was not aware this was a problem until I google searched and found lots of other similar pictures and complaints.
CF Beginner
Joined: Jul 2013
Posts: 7
Likes: 1
I bought my 2009 off the Chevy lot in January. Very clean in fact like new and have had nothing but issues since then. Every time I go in its a hundred dollars which is better than full price, but I was just there at Chevy 2 weeks ago getting 2 leaky inter cooler lines fixed.
Now this morning a crack on the dash right next to the airbag. I use a sunshade and always leave my windows cracked open during excessive heat. I called Chevy where I live and they are going to what they can do and was told by the service advisor this was phenomena occurring a lot with Tahoes' and trucks'
I hope they handle this at the dealer, I cant believe how many issues I have had in 5 months of ownership. I do feel better knowing i am not alone on this but it is unfortunate for people to experience it.
Now this morning a crack on the dash right next to the airbag. I use a sunshade and always leave my windows cracked open during excessive heat. I called Chevy where I live and they are going to what they can do and was told by the service advisor this was phenomena occurring a lot with Tahoes' and trucks'
I hope they handle this at the dealer, I cant believe how many issues I have had in 5 months of ownership. I do feel better knowing i am not alone on this but it is unfortunate for people to experience it.
CF Beginner
Joined: Jul 2013
Posts: 3
Likes: 0
From: Bryan, Texas
I love my Silverado, but I think I've bought my last one. I notice a crack in my dashboard this morning. I treat my truck like new, but this is the most recent of a lot of issues I've had with this truck. I've had a leak in the sunroof and had to replace the locks of four doors. The sunroof and three of the doors were under warranty. The fourth door and the dashboard are not. I've had more issues with this $40,000 truck then I ever had with my $6000 POS truck that wasn't US made.
I have an 09 HD 2500 LTZ 23000 miles, same problem!
I'm so disappointed there are no words!!