Radiator damaged from inside engine compartment at 4,700 miles
I have a 2016 Duramax High Country I took to the dealership because engine light was on. It was discovered that a mouse had chewed up one of my wires and repair would not be covered under warranty.
That's fine replace the wire harness and let me know when I can pick it up.
Now they called me and said wire harness is replaced but there is a hole in the radiator saying I must have picked up a rock while driving and damaged it, this will cost 1,400 and its not covered under warranty.
This seems shady to me how I have multiple areas on the inside of the engine compartment of the radiator that are damaged and one being a pin hole
Service guy is telling me maybe ice from the road got in there but there was no radiator problem when I dropped off my truck
That's fine replace the wire harness and let me know when I can pick it up.
Now they called me and said wire harness is replaced but there is a hole in the radiator saying I must have picked up a rock while driving and damaged it, this will cost 1,400 and its not covered under warranty.
This seems shady to me how I have multiple areas on the inside of the engine compartment of the radiator that are damaged and one being a pin hole
Service guy is telling me maybe ice from the road got in there but there was no radiator problem when I dropped off my truck





