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Issues with Infotainment System

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Old Feb 6, 2024 | 1:11 PM
  #1  
mcalc's Avatar
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From: Michigan
Question Issues with Infotainment System

Is anyone experiencing audio issues with their infotainment system?

I have a 2022 Silverado with a larger infotainment system, and I’m experiencing a few different issues with it. First, when I change the channel from OTA to Sirius, I get a message saying, “loading audio” – no matter how long I wait, the audio never loads. However, if I change the channel to a different Sirius channel, I get audio, and if I immediately return to the channel that was displaying loading audio – it will work. This is a common experience and easily repeated. The second issue is I will lose audio (both OTA and Sirius) for like a second or two every so often. The final issue, happens probably once every week or two. When I turn the vehicle on, there will be no sound played from the radio. I know it takes a minute to boot up, but I've gone miles down the road before I realize there is no sound, and all I have to do is change the channel. Doesn't matter the channel or anything. The dealer has been no help.

Anyone else -

Last edited by mcalc; Feb 6, 2024 at 1:24 PM.
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Old Feb 22, 2024 | 11:59 AM
  #2  
CowboyRodeo's Avatar
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From: Plano, TX
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I've not had any issues with mine. It sounds like software issues your having, have tried updating the software? Here's a vid on how https://www.chevrolet.com/dos-templa...78754112_en_US
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Old Feb 22, 2024 | 12:28 PM
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Thanks, I figured it was software. I'll give the update a shot. Thanks
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