So am I the only one that has had their trailboss at the dealership nearly 20 days now with no solution or answer on why my truck isn't ready yet? I originally took it for a "brake caliper bolt strength" recall and a check engine light. They told me the bolts were replaced on the calipers and are now telling me that the check engine light is due to an issue with the electronic braking module that needs a new calibration. After having my car there for about 5 days they tell me that they have a new calibration and then later tell me that the calibration did not work and the car has been there since with no estimate or answer on why or when "GM" will send them a new calibration. I've called a million times and leave messages at the Bomnin Chevrolet West Kendall dealership and never hear back from them. The one time I spoke to a service advisor he simply stated that he didnt know when they would send the "new calibration". They took all trail bosses off the lot and it's been 17 days now with no answer. I called GM and opened a case with a senior advisor which has not yet been able to contact anyone at the dealership where I purchased the truck (Bomnin Chevrolet West Kendall) and he himself cannot explain what is going on. I am very frustrated as I put a heavy downpayment on that truck and drove it for about a week before having to leave it at the dealership. I want amswers!!!! Is anyone else going through this?????

 

it appears its out of the dealer control. your beef is with gm engineering. They should be providing you with a free rental?

 

Did you get the truck back yet? I drove mine for 6 days and it was DEAD - - at dealer now. Had 600 miles on it - needless to say, I'm not happy.

 

Might be time for the Lemon Law. Go to the dealership and talk to the service manager or even the general manager. I have had work done at that dealership under warranty with no problems.