Anyone having problems with hands free Bluetooth? I can hear other party's very clearly, but everyone tells me that there is tremendous background noise (with all windows and sun roof closed and the radio off) and that my voice breaks up and sounds tinny and distant.
Have not had this problem with other vehicles.

 

You may find that your particular mobile phone is not compatable or you are just not using the correct pairing method or passcodes. You need to consult the phone manual, the car radio manual.....

 

Right I have the same problem....if it wasn't paired correctly how could the party called be clear?

 

Ppeshka,

I am sorry you are having this concern. Are you using your factory installed Bluetooth system? I would like to speak to our infotainment team about this concern. Please private message me your VIN.

Erica Tiffany
Chevrolet Customer Care

 

mine does same thing and have had to dealer twice, i can hear people calling in fine, people on other end say i break up and tinny, at dealer and in close range it worked fine so they said nothing is wrong. doesnt matter who i call or what cell phone service im calling or even calling home phone

 

rakcpierce,

I am sorry you are having this concern as well. We can reach out to your dealership on your behalf. Please private message me your name, VIN, phone number, and dealership.

Erica Tiffany
Chevrolet Customer Care

 

I too am having this issue. I even got a new cell phone and the same thing, people say they can not hear me good and that I keep breaking up. Sometimes, in the same call, they'd say it was good then said I broke up and they missed several seconds or couldn't understand me.


Erica, I'd be happy to send you any additional details.

 

This IS a known problem. My dealership found a tech bulletin, replaced a "speaker", and now when I talk to anyone, they cant believe I am even on hands-free.
If your dealerships cant find the problem, they are not trying hard enough! FYI: my dealership is Blasius in Waterbury, CT.

 

Thanks Ppeshka - good to know. I will definitely check into this. Much appreciated.

 

I am having the same issue with my 2012 Tahoe's bluetooth system as well.