2013 Black Diamond Avalanche hands free Bluetooth issue.
September 1st, 2013, 7:18 AM
#1
2013 Black Diamond Avalanche hands free Bluetooth issue.
Anyone having problems with hands free Bluetooth? I can hear other party's very clearly, but everyone tells me that there is tremendous background noise (with all windows and sun roof closed and the radio off) and that my voice breaks up and sounds tinny and distant.
Have not had this problem with other vehicles.
Have not had this problem with other vehicles.
September 3rd, 2013, 6:11 AM
#2
CF Beginner
Join Date: Jul 2013
Location: Los angles
Posts: 23
Likes: 0
Received 0 Likes
on
0 Posts
You may find that your particular mobile phone is not compatable or you are just not using the correct pairing method or passcodes. You need to consult the phone manual, the car radio manual.....
The following users liked this post:
Thood58 (September 29th, 2021)
October 16th, 2013, 4:25 PM
#4
Official GM Rep
Join Date: Mar 2010
Location: Global Headquarters in Detroit, MI
Posts: 4,167
Likes: 0
Received 24 Likes
on
21 Posts
Ppeshka,
I am sorry you are having this concern. Are you using your factory installed Bluetooth system? I would like to speak to our infotainment team about this concern. Please private message me your VIN.
Erica Tiffany
Chevrolet Customer Care
I am sorry you are having this concern. Are you using your factory installed Bluetooth system? I would like to speak to our infotainment team about this concern. Please private message me your VIN.
Erica Tiffany
Chevrolet Customer Care
November 18th, 2013, 5:45 PM
#5
CF Beginner
Join Date: Nov 2013
Posts: 5
Likes: 0
Received 0 Likes
on
0 Posts
mine does same thing and have had to dealer twice, i can hear people calling in fine, people on other end say i break up and tinny, at dealer and in close range it worked fine so they said nothing is wrong. doesnt matter who i call or what cell phone service im calling or even calling home phone
November 19th, 2013, 8:46 AM
#6
Official GM Rep
Join Date: Mar 2010
Location: Global Headquarters in Detroit, MI
Posts: 4,167
Likes: 0
Received 24 Likes
on
21 Posts
rakcpierce,
I am sorry you are having this concern as well. We can reach out to your dealership on your behalf. Please private message me your name, VIN, phone number, and dealership.
Erica Tiffany
Chevrolet Customer Care
I am sorry you are having this concern as well. We can reach out to your dealership on your behalf. Please private message me your name, VIN, phone number, and dealership.
Erica Tiffany
Chevrolet Customer Care
January 2nd, 2014, 5:15 PM
#7
CF Beginner
Join Date: Jan 2014
Posts: 2
Likes: 0
Received 0 Likes
on
0 Posts
I too am having this issue. I even got a new cell phone and the same thing, people say they can not hear me good and that I keep breaking up. Sometimes, in the same call, they'd say it was good then said I broke up and they missed several seconds or couldn't understand me.
Erica, I'd be happy to send you any additional details.
Erica, I'd be happy to send you any additional details.
Last edited by hunterpl34; January 2nd, 2014 at 5:17 PM.
Trending Topics
January 3rd, 2014, 10:04 AM
#8
This IS a known problem.
This IS a known problem. My dealership found a tech bulletin, replaced a "speaker", and now when I talk to anyone, they cant believe I am even on hands-free.
If your dealerships cant find the problem, they are not trying hard enough! FYI: my dealership is Blasius in Waterbury, CT.
If your dealerships cant find the problem, they are not trying hard enough! FYI: my dealership is Blasius in Waterbury, CT.
Last edited by Ppeshka; January 3rd, 2014 at 10:06 AM. Reason: Additional info.
The following users liked this post:
Joleen Bobeenie (November 30th, 2020)
