I have recently been playing music on my vehicle (Chevrolet Equinox LT 2014) through the bluetooth on my phone, however, the information which is displayed on my screen is not fully correct. The car is able to pull the song name, artist, and album from my phone perfectly, but the album art for the music on my phone does not appear. Rather than simply taking the album art on my phone and displaying it, it generally pulls an incorrect picture from a database via the other information of the song.
Example 1

You can see that it properly displays all of the information except for the proper album cover. The picture that it's displaying isn't even an album cover, it's just the 2 men who are apart of The Black Keys.

The art it's supposed to display is this:



Example 2

This song is the same as everything is displayed properly except for the image to the right.

It should be displaying this:



Does anyone understand why this is happening or know of any way to get around or fix this? I would really like to have the correct album covers displayed on my screen. Thank you for the help!

 

This isn't a problem with the Equinox. The vehicle only mirrors what it's being sent. This would be a problem with the music source.

If you are using a streaming service, which one (Spotify, Pandora, Google, Apple Music, Amazon, etc.)?

If you are playing music files stored on your phone, what format (MP3, AAC, FLAC, WAV, etc) are the files? What media player are you using to play the files? What phone do you have?

 

I am using the Samsung Music app on my Samsung Galaxy S7. The files are MP3.

 

The album art is saved within the MP3 file as metadata. The pictures you are seeing are what is saved in the files. You can change the album art with an ID3 tag editor or a media player with these capabilities on a computer. I use AudioShell, but there are other options that work as good or better.

 

Some car apps that have a data connection try to use GraceNote to get album art, see if there is a way to disable that.
Google "disable gracenote" or disable gracenote (car model). To check for solutions.

 

I found a tab of gracenote options, but the only thing it lets me do is turn "Normalization" on or off. Nothing happened when I tried turning it off/on

I also tried using Google Play Music, but that didn't work. Same for connecting my phone through USB. It took all the info except the album art.

 

If you can't disable GraceNote the only other thing I can think of is to take away it's internet access. You would need to cancel the data plan for the in car WiFi to do that. I'm thinking GraceNote is grooming folks to accept the ever changing album art so at some point they can create a revenue stream by placing ads on that space. Even showing an artist photo instead of the specific album is a form of advertising. Sad....

 

I'm not sure disabling the wifi will work. Gracenote is only able to get album art for certain albums while it doesn't retrieve any for others. Half the time it doesn't show any art at all, just the bluetooth logo.