Hi everyone, when i first got my car, a 2009 Chevy Cobalt, fully loaded,( it has a factory radio with mp3 player, Serius XM, and built-in bluetooth), the Bluetooth worked perfectly. Then, I think I hit some kind of mute button or something.
The connection is still there, I can dial out and hear phone calls BUT only using my phone to dial, IF i use the car to dial, it all works, i can see and hear the phone dialing out, however, the call itself seems to be muted. no sound.
Same with- I can hear calls coming in, but as soon as I press the accept call button, there is nothing there. It is also muted.
Did i press some weird mute button? I can't seem to figure out what i make this happen.

Thanks so much! Kim

 

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I'm sorry you are experiencing this issue with your Bluetooth.

Have you tried pressing the talk button, when the system responds with "Ready", say "Mute Call".

Please refer to page 3-88 of the owner's manual.

You may also try re-pairing the phone to the vehicle.

If these do not resolve the issue, I recommend consulting with a certified technician. They will be able to offer additional information.

If you need assistance locating a technician near you, please PM me your zip code.

Louis
GM Customer Service