2014 Impala 2LZ - No Sound
#11
14 ltz radio
Anyone else have a problem with reception? One day my radio was working fine and the next day I can't get any stations or HD stations. They are telling my the rear windshield tint is causing the problem?
The following users liked this post:
Donald West (October 10th, 2020)
#12
I Want to Scream THANK YOU!! My car did the exact same thing so I googled No sound from dashboard 2014 Impala and your thread came up. So I did exactly what you suggested with tears in my eyes mind you, CAUSE all I thought about was how much us this going to cost me!!! But anywho it worked!!!!! So thanks again for this info. YOU SAVED THE DAY AND MY BANK ACCOUNT!!!😚😘
#13
[QUOTE=philf6;284481]My 2014 Impala 2LZ (with the Bose audio system) exhibited weird behaviour yesterday. Absolutely NO sound - no door chimes, indicator "ticks", backup warning sounds, radio, or Onstar. NOTHING. The radio looked like it was playing, and you could crank the volume and watch the slider move - suggesting that things should be getting louder. But nothing.
After coming to the stunning realization that everything you hear inside the car is handled by a singular audio system, I reasoned that the power amplifier was likely to blame. Before doing anything else, I thought I'd check to see if this was simply a case of a blown fuse (there *is* a discrete fuse in the engine bay fusebox, fuse #35, that reads "Amplifier"). I pulled it, and the fuse was good.
But here's the thing - simply removing that fuse, taking as long as it took to double-check it's integrity, and then re-inserting it... fixed the problem. I'm not sure how the various components of the system communicate with each other, but taking away power for 30 seconds or so seemed to "reboot" something, and all is fine now.
I went Googling for other folks reporting this problem, and found plenty of references to the wiring to the amp on older models, but didn't readily find anyone posting about 2014's. Thought I'd share this - just to see if anyone else has experienced this, and to contribute something useful in the event that this is a common problem.
Ive been dealing with the same issue and have checked ALL fuses and the issue has not been fixed. I was told by the dealership it would cost me $130 just to diagnose the issue when I feel like it's part of a noise cancellation system. They have microphones in the door panels.
After coming to the stunning realization that everything you hear inside the car is handled by a singular audio system, I reasoned that the power amplifier was likely to blame. Before doing anything else, I thought I'd check to see if this was simply a case of a blown fuse (there *is* a discrete fuse in the engine bay fusebox, fuse #35, that reads "Amplifier"). I pulled it, and the fuse was good.
But here's the thing - simply removing that fuse, taking as long as it took to double-check it's integrity, and then re-inserting it... fixed the problem. I'm not sure how the various components of the system communicate with each other, but taking away power for 30 seconds or so seemed to "reboot" something, and all is fine now.
I went Googling for other folks reporting this problem, and found plenty of references to the wiring to the amp on older models, but didn't readily find anyone posting about 2014's. Thought I'd share this - just to see if anyone else has experienced this, and to contribute something useful in the event that this is a common problem.
Ive been dealing with the same issue and have checked ALL fuses and the issue has not been fixed. I was told by the dealership it would cost me $130 just to diagnose the issue when I feel like it's part of a noise cancellation system. They have microphones in the door panels.
#14
CF Senior Member
I had the exact same thing happen to my 2LTZ. I was driving along for an appointment using the built-in GPS. As I was being directed to take a turn, a call came in on Onstar. As I touched the center console to ignore the call, the system went silent. No sound at all, from the radio, GPS, Onstar or other sounds like when making turns. Since I had a schedule to meet, I couldn't stop to dig into it more, but at one long traffic light, I was able to put it in park, and shut it off completely. I waited until I could see a yellow light for traffic in the opposite direction, then I restarted the car. Still no sound. I was able to get sound if I am not mistaken from and SD card that I had loaded in the center console but I could not control what song was being played. As I went along for about 10 mile, I was turning onto the interstate, then all of a sudden everything came back, radio, Onstar, GPS and blinker sounds. I never had to pull any fuses, it just started to work again. I hate problems like this because it means they will probably be back again.
The following users liked this post:
Donald West (October 10th, 2020)
#15
I had the exact same thing happen to my 2LTZ. I was driving along for an appointment using the built-in GPS. As I was being directed to take a turn, a call came in on Onstar. As I touched the center console to ignore the call, the system went silent. No sound at all, from the radio, GPS, Onstar or other sounds like when making turns. Since I had a schedule to meet, I couldn't stop to dig into it more, but at one long traffic light, I was able to put it in park, and shut it off completely. I waited until I could see a yellow light for traffic in the opposite direction, then I restarted the car. Still no sound. I was able to get sound if I am not mistaken from and SD card that I had loaded in the center console but I could not control what song was being played. As I went along for about 10 mile, I was turning onto the interstate, then all of a sudden everything came back, radio, Onstar, GPS and blinker sounds. I never had to pull any fuses, it just started to work again. I hate problems like this because it means they will probably be back again.
#17
CF Senior Member
Knock on wood, mine is still functioning, with no additional hiccups. Thing I hate about these "it goes away by itself" problems, is that is it bound to come back at a later time.
#18
My 2014 Impala 2LZ (with the Bose audio system) exhibited weird behaviour yesterday. Absolutely NO sound - no door chimes, indicator "ticks", backup warning sounds, radio, or Onstar. NOTHING. The radio looked like it was playing, and you could crank the volume and watch the slider move - suggesting that things should be getting louder. But nothing.
After coming to the stunning realization that everything you hear inside the car is handled by a singular audio system, I reasoned that the power amplifier was likely to blame. Before doing anything else, I thought I'd check to see if this was simply a case of a blown fuse (there *is* a discrete fuse in the engine bay fusebox, fuse #35, that reads "Amplifier"). I pulled it, and the fuse was good.
But here's the thing - simply removing that fuse, taking as long as it took to double-check it's integrity, and then re-inserting it... fixed the problem. I'm not sure how the various components of the system communicate with each other, but taking away power for 30 seconds or so seemed to "reboot" something, and all is fine now.
I went Googling for other folks reporting this problem, and found plenty of references to the wiring to the amp on older models, but didn't readily find anyone posting about 2014's. Thought I'd share this - just to see if anyone else has experienced this, and to contribute something useful in the event that this is a common problem, and someone else goes Googling.
Will update if this recurs (and will be taking it in to the dealer to ask "WTF?").
After coming to the stunning realization that everything you hear inside the car is handled by a singular audio system, I reasoned that the power amplifier was likely to blame. Before doing anything else, I thought I'd check to see if this was simply a case of a blown fuse (there *is* a discrete fuse in the engine bay fusebox, fuse #35, that reads "Amplifier"). I pulled it, and the fuse was good.
But here's the thing - simply removing that fuse, taking as long as it took to double-check it's integrity, and then re-inserting it... fixed the problem. I'm not sure how the various components of the system communicate with each other, but taking away power for 30 seconds or so seemed to "reboot" something, and all is fine now.
I went Googling for other folks reporting this problem, and found plenty of references to the wiring to the amp on older models, but didn't readily find anyone posting about 2014's. Thought I'd share this - just to see if anyone else has experienced this, and to contribute something useful in the event that this is a common problem, and someone else goes Googling.
Will update if this recurs (and will be taking it in to the dealer to ask "WTF?").
#19
2015 Impala LTZ
1
2015 impala ltz with the same issue. 60,000 miles and no warranty. Water constantly in the trunk and now no sound from anything. Removed fuse and nothing. Removed battery terminal and nothing. Checked harness for fusible link or corroded connection and nothing. I don't know what else to do. Any suggestions?? Please help
Hello Edgar,
We truly apologize for the unexpected concerns with your Impala. If you decide to bring this to the dealership's attention, we would be happy to assist. We can definitely get in touch with them, and send your information their way. Feel free to send us a private message along with your VIN, current mileage, contact information and preferred dealership. Looking forward to your response.
Patsy G
Chevrolet Customer Care
We truly apologize for the unexpected concerns with your Impala. If you decide to bring this to the dealership's attention, we would be happy to assist. We can definitely get in touch with them, and send your information their way. Feel free to send us a private message along with your VIN, current mileage, contact information and preferred dealership. Looking forward to your response.
Patsy G
Chevrolet Customer Care
2015 impala ltz with the same issue. 60,000 miles and no warranty. Water constantly in the trunk and now no sound from anything. Removed fuse and nothing. Removed battery terminal and nothing. Checked harness for fusible link or corroded connection and nothing. I don't know what else to do. Any suggestions?? Please help
#20
Hello
I have a 2014 imapala 2ltz and had the same problem today but also seconds after my check engine light was blinking and I had no sound what so ever. Pulled over turned car off and checked everything. Then turned car on and everything was fine. Not sure what was wrong.
The following users liked this post:
Donald West (October 10th, 2020)