Chevrolet Customer Service

Hi there,

Were you able to bring this to the dealership's attention? They would be in the best position to look into this further, and provide a resolution. However, we would be more than happy to get in touch with them on your behalf. Feel free to send us a private message along with your VIN, current mileage, contact information and preferred dealership. Looking forward to your updates.

Patsy G
Chevrolet Customer Care

damockstadad

I received this same message when my car was less than 6 months old. I stopped by the dealer and they told me they had never heard of that message and to bring it back if it happened again. I have never seen the message since. I wonder if the message also throws a code a dealer technician could find and interpret exactly what is going on? I'd be interested in knowing what they find, if anything. Good luck!

Ckharrry

I also had this message come up on my '14 LT once, didn't even know my car has a front camera. It hasn't come up again, and I haven't noticed anything malfunctioning that might be related.

Ckharrry

I have never had the trunk opening problem you and others have; sorry for you about that! The other problems I have had, though the Emergency brake never set itself while driving, but I have found it set when getting in and I know I didn't set it. The dealer (I am dealing with) seems to have fixed or hugely improved these things with some software updates they had, so insist on those updates.

sledge.impy

The manual states that the parking brake will set it self on occasion even if you don't (to make sure everything keeps moving properly I guess).

Frank3

Thanks Sledge, this is exactly what I needed. While the dealer was in contact with Chevrolet, they were all heading towards an answer that was there was not what I was after.

57chevythunder

Has anyone thought of pressing them with the statement that apparently none of the 2015 Impalas have any of the aforementioned problems??

It would be interesting to hear GM's response to that.

Gosh, well let's see,,, hmm the 2015 is identical to the 2014, apparently in every respect, but yet these 2014 problems just magically disappeared with the 2015's?? Wouldn't you think someone in engineering could review the changes that they obviously made for the 2015 models??

This whole issue is just too crazy to believe!!

Popo1x

There's multiple recalls including the parking break, chevrolet won't always notify you, but the dealer can tell you if you give them your Vin #.

I had three recall issues fixed on my 2014 2LT by the dealer and it wasn't disclosed. GM will disclose it, but you have to put the dealers service departments feet to the fire to get info.