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2014 Chevrolet Impala
Includes: Bel-air
Platform: B-body & W-body

Check airbag light after pps serviced

Old December 23rd, 2016, 3:44 PM
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Default Check airbag light after pps serviced

I received the notice to get the passenger seat airbag sensor serviced. I brought my car in to Alamo City Chevrolet, well now my service air bag light is on. The dealership is telling me that it is unrelated to the work they did on the recall, but there were no lights on prior to the visit yesterday. Supposedly the car is giving a code no communication to the air bag module. Is this related to the recent recall on the chevy impala? I keep reading that the connection wires under the seat could cause this if they are loose. Can somebody please help, I am afraid to drive my car with no airbags. I have kids.
Old December 23rd, 2016, 5:56 PM
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Originally Posted by April Russell
I received the notice to get the passenger seat airbag sensor serviced. I brought my car in to Alamo City Chevrolet, well now my service air bag light is on. The dealership is telling me that it is unrelated to the work they did on the recall, but there were no lights on prior to the visit yesterday. Supposedly the car is giving a code no communication to the air bag module. Is this related to the recent recall on the chevy impala? I keep reading that the connection wires under the seat could cause this if they are loose. Can somebody please help, I am afraid to drive my car with no airbags. I have kids.
iirc, the sdm is the governing module for airbag functions. and ppv systems. no way they would know its not related without checking the code.. call back, get past the service writers and speak to the service manager.
Old December 27th, 2016, 8:02 AM
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Originally Posted by April Russell
I received the notice to get the passenger seat airbag sensor serviced. I brought my car in to Alamo City Chevrolet, well now my service air bag light is on. The dealership is telling me that it is unrelated to the work they did on the recall, but there were no lights on prior to the visit yesterday. Supposedly the car is giving a code no communication to the air bag module. Is this related to the recent recall on the chevy impala? I keep reading that the connection wires under the seat could cause this if they are loose. Can somebody please help, I am afraid to drive my car with no airbags. I have kids.
Hello April,

We truly regret to hear about the service airbag light concern with your Impala. Please know that your family's safety is paramount to us and we would certainly like to look into this further for you by reaching out to Alamo City. If this is something of interest, please send us a private message including your VIN and full contact information in order to proceed. We look forward to your message!

Chelsea D.
Chevrolet Customer Care


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