Bluetooth stopped working
November 26th, 2013, 12:09 PM
#1
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Bluetooth stopped working
I bought my 2009 Malibu LT over a year ago, immediately I paired the bluetooth with my iphone, it worked great. About two weeks ago the bluetooth stopped working. I deleted the pairing from my iphone and tried to pair it again using the steering wheel talk button, nothing happened besides muting the radio. A few days after I lost bluetooth my car battery died. Not sure if the two are related or not. My car is also Onstar capably, I do not subscribe to Onstar but the light is out on the rearview mirror and when I press the Onstar buttons I cannot connect to them either. I've tried calling Onstar to see if they could run a diagnosis on the VCIM but they tell me they can't because I don't subscribe to them plus they tell me that the Onstar system does not connect to the Bluetooth system. I looked at fuses, I only have a fuse for Onstar which is still good.
Just looking for a fix without having to bring the car into the dealership.
Just looking for a fix without having to bring the car into the dealership.
November 26th, 2013, 12:40 PM
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jbye,
I am sorry that you are having this concern with your Malibu. I understand your choice not to go to the dealership, however I do suggest you have a diagnosis preformed. Is the car showing any codes? This may help the members address your concern.
Erica Tiffany
Chevrolet Customer Care
I am sorry that you are having this concern with your Malibu. I understand your choice not to go to the dealership, however I do suggest you have a diagnosis preformed. Is the car showing any codes? This may help the members address your concern.
Erica Tiffany
Chevrolet Customer Care
November 26th, 2013, 2:22 PM
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jbye,
We are unable to provide information that is non GM. You can search the threads or I am sure a community member will be here soon to provide you with that information. I can call to anther Chevrolet dealership in your area to see if there is one that is less expensive.
Erica Tiffany
Chevrolet Customer Care
We are unable to provide information that is non GM. You can search the threads or I am sure a community member will be here soon to provide you with that information. I can call to anther Chevrolet dealership in your area to see if there is one that is less expensive.
Erica Tiffany
Chevrolet Customer Care
November 26th, 2013, 9:49 PM
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Hi jbye,
The bluetooth feature and OnStar are not connected. Your vehicle can be equipped with bluetooth, but not have an active OnStar account. Please private message us if you have any additional questions.
Amber N. (assisting Erica)
Chevrolet Customer Care
The bluetooth feature and OnStar are not connected. Your vehicle can be equipped with bluetooth, but not have an active OnStar account. Please private message us if you have any additional questions.
Amber N. (assisting Erica)
Chevrolet Customer Care
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January 29th, 2014, 5:05 AM
#8
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Yes, I had to bring it to the dealership and have them update the system using service bulletin update # 08-08-46-008, cost me $60 but works perfect now and it was cheaper than buying a good car bluetooth. I did have to tell them to do the update instead of having them look for the problem.
January 13th, 2016, 1:25 PM
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2014 Malibu LT Bluetooth
I bought my 2014 Malibu LT over a year ago, immediately I paired the Bluetooth with my iPhone, it worked great. About two weeks ago the bluetooth stopped working. I deleted the pairing from my iPhone and tried to pair it again and stop working. 
April 7th, 2016, 9:58 PM
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Just went to dealership today for the same issues and basically the computer is shot...had the gallery to tell me if I wanted to repair it would be over 1100 bucks so needless to say I won't be repairing it.
