2014 Silverado shifting problem
#1
2014 Silverado shifting problem
I have a new 2014 Silvarado. Had a software update 2 weeks ago for a transfer case recall. 5 days later truck now has a shifting issue. When put into drive it clunks, as you accelerate it stutters forward for a few seconds, than as it is driven shifting is not smooth. Took to dealer and was told it needs to learn to shirt again after the update. Been two weeks no improvement. Don't know if it is update related or not. Going to a different dealer next week to get another opinion. Wonder if anyone else has experienced this.
#2
Official GM Rep
Join Date: Mar 2010
Location: Global Headquarters in Detroit, MI
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I'm very sorry to hear of the shifting issues that you have been experiencing with your Silverado, miamiblue. I understand that you have taken your vehicle to your dealership for this and that you are still experiencing the same concerns. We will like to look further into this for you. Feel free to send us a private message with your VIN, current mileage, dealership name, and full contact information. We look forward to helping with your concern!
Kristen A.
Chevrolet Customer Care
Kristen A.
Chevrolet Customer Care
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