Jeff sent you a private message with your case number. Someone should be in contact with you. Please keep us updated with your issue.

Thank you!

Elizabeth, Chevrolet Customer Service

 

I took my 2007 Burb in yesterday, with 94K miles on it, and no questions asked. The dealer replaced all 4 handles. No charge.

 

got our Tahoe back yesterday - $0 to replace all 4 handles. the design seems to be the same. The seam is still on the top for no good reason but it is VERY smooth and you cannot tell unless you look real close.
overall I am very happy with my dealership in McKinney TX if anyone is close and needs help

 

The problem wasn't that the seam was on top (also the bottom) but that the seams (which are actually mold parting lines) didn't have the mold flash removed prior to plating. The metal plating on top of the thin plastic flash made a perfect cutting edge.

One of the problems w/ beating your suppliers down on price.

 

interesting didn't know that was the real reason, I thought it was just the seam coming loose and raising some (like ours were doing).
but yes it is amazing that car companies will try to save 1 penny on a few parts but when they have to recal/fix 1000s of them it costs them more down the line.
"haste makes waste" what my momma always says

 

My wife got a terrible cut on her hand when opening the front passenger door in my 2008 Suburban - same issue as all the others - the chrome has started to peel back, exposing a very sharp edge that cuts the heck out of your finger when you open the door. Guess I'll call customer service, but they'd better not try to tell me that 2008s aren't covered - the blood from a defective and dangerous 2008 is just as red as a 2007 even if the NHTSA didn't require a formal recall.

 

<!--[if gte mso 9]><xml> <w:WordDocument> <w:View>Normal</w:View> <w:Zoom>0</w:Zoom> <w:PunctuationKerning/> <w:ValidateAgainstSchemas/> <w:SaveIfXMLInvalid>false</w:SaveIfXMLInvalid> <w:IgnoreMixedContent>false</w:IgnoreMixedContent> <w:AlwaysShowPlaceholderText>false</w:AlwaysShowPlaceholderText> <w:Compatibility> <w:BreakWrappedTables/> <w:SnapToGridInCell/> <w:WrapTextWithPunct/> <w:UseAsianBreakRules/> <wontGrowAutofit/> </w:Compatibility> <w:BrowserLevel>MicrosoftInternetExplorer4</w:BrowserLevel> </w:WordDocument> </xml><![endif]--><!--[if gte mso 9]><xml> <w:LatentStyles DefLockedState="false" LatentStyleCount="156"> </w:LatentStyles> </xml><![endif]--><!--[if gte mso 10]> <style> /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Times New Roman"; mso-ansi-language:#0400; mso-fareast-language:#0400; mso-bidi-language:#0400;} </style> <![endif]--> hcm,

I'm sorry to hear of the frustration with your Suburban. Have you contacted Customer Service regarding this issue? If not, please PM me your full name, home address, phone number, vehicle mileage, vehicle VIN number and the name of your preferred dealer. Once I receive your information, I can proceed in setting up a case for you.

Or, if you would prefer, you can contact Customer Service via phone at: 1-800-222-1020

If you have additional questions, please feel free to contact me.

Louis
GM Customer Service

 

I just bought a used 07 Tahoe and the dealer is going to replace the drivers doors handle (inside) as the chrome is peeling off and gave me a cut when I was buying the vehicle.

 

Is chevy still working on this? I just cut the crap out of a finger today opening my driver side door on my 08 Avalanche.

Any help would be appreciated.

 

<!--[if gte mso 9]><xml> <w:WordDocument> <w:View>Normal</w:View> <w:Zoom>0</w:Zoom> <w:PunctuationKerning/> <w:ValidateAgainstSchemas/> <w:SaveIfXMLInvalid>false</w:SaveIfXMLInvalid> <w:IgnoreMixedContent>false</w:IgnoreMixedContent> <w:AlwaysShowPlaceholderText>false</w:AlwaysShowPlaceholderText> <w:Compatibility> <w:BreakWrappedTables/> <w:SnapToGridInCell/> <w:WrapTextWithPunct/> <w:UseAsianBreakRules/> <wontGrowAutofit/> </w:Compatibility> <w:BrowserLevel>MicrosoftInternetExplorer4</w:BrowserLevel> </w:WordDocument> </xml><![endif]--><!--[if gte mso 9]><xml> <w:LatentStyles DefLockedState="false" LatentStyleCount="156"> </w:LatentStyles> </xml><![endif]--><!--[if gte mso 10]> <style> /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Times New Roman"; mso-ansi-language:#0400; mso-fareast-language:#0400; mso-bidi-language:#0400;} </style> <![endif]--> I'm sorry you are experiencing this issue with your Avalanche vehicle. I would like to look into this further for you, would you please PM me the last 8-digits of your VIN?

Louis
GM Customer Service