Tahoe & Suburban The power, space, and brutal towing ability make the Tahoe and its longer sibling, the Suburban, arguably the best full size SUV's on the market today.

2013 Chevrolet Suburban
Platform: GMT 400, 800, 900

2007 tahoe ltz dash has cracked????????

Thread Tools
 
Search this Thread
 
Old Aug 3, 2014 | 9:27 AM
  #1201  
BMD2324's Avatar
CF Beginner
 
Joined: Feb 2014
Posts: 6
Likes: 0
Default

Originally Posted by mhanlen
This is a pdf file and will take a moment to download and open. http://www-odi.nhtsa.dot.gov/acms/do...004-41791P.pdf
My service writer told me that GM expanded the service bulletin but I didn't find it at NHTSA.
Does anyone know if the interior door handle recall has been expanded to include other years besides just 2007 ? I have a 2011 and only my passenger side is peeling.

Last edited by BMD2324; Aug 3, 2014 at 9:31 AM. Reason: Left out info
Reply
Old Aug 4, 2014 | 7:14 AM
  #1202  
mhanlen's Avatar
CF Junior Member
 
Joined: May 2009
Posts: 41
Likes: 0
Default interior door handle recall

Originally Posted by BMD2324
Does anyone know if the interior door handle recall has been expanded to include other years besides just 2007 ? I have a 2011 and only my passenger side is peeling.
Mine is a 2008 and were replaced out of warranty and my service writer said they had expanded the year coverage but I can't prove it.
Reply
Old Aug 4, 2014 | 8:44 AM
  #1203  
Chevrolet Customer Service's Avatar
Official GM Rep
 
Joined: Mar 2010
Posts: 4,163
Likes: 27
From: Global Headquarters in Detroit, MI
Default

Hello <!--[if gte mso 9]><xml> <o:OfficeDocumentSettings> <o:AllowPNG/> </o:OfficeDocumentSettings> </xml><![endif]-->BMD2324,

I understand that you are experiencing peeling on your passenger side door and wondering if there is a open recall on this concern associated with your vehicle. I would be happy to double check this for you. If I can be of further assistance, please contact me via private message including your VIN.

Jennifer T.
Chevrolet Customer Care
Reply
Old Aug 4, 2014 | 3:56 PM
  #1204  
C6inFL's Avatar
CF Junior Member
 
Joined: Nov 2010
Posts: 31
Likes: 0
Default

Interesting stats on this thread..

120 pages; 1,202 Replies; 255,592 Views..

That's a lot of traffic..
Reply
Old Aug 12, 2014 | 5:55 PM
  #1205  
Sarlor's Avatar
CF Beginner
 
Joined: Aug 2014
Posts: 5
Likes: 0
Default Cracked Dashboard

What's the final verdict on GM doing anything about the cracked dashboards on 2007 Suburban/Tahoes? Mine started with a couple small cracks. Now it seems to be cracking in numerous places and keep getting bigger. Never used armour all or any of that. Now I have to do something about it, its awful. thanks.
Reply
Old Aug 13, 2014 | 7:47 AM
  #1206  
gruvenparts.com's Avatar
Former Sponsor
 
Joined: Jul 2011
Posts: 1,455
Likes: 2
From: Atlanta
Default

they are just sending you to the mercy of whichever dealer you go to. Depending on what kind of mood your dealers service manager is in, you might get it replaced (with another dash of questionable integrity) for anywhere from $200-$900. One of the GM trolls on here will likely follow up with you to start the run around process but you can just circumvent them and go to any dealer and start begging ... great service after buying $50k truck, huh ? All you can really do is NOT buy anything GM again until they get the picture.

Originally Posted by Sarlor
What's the final verdict on GM doing anything about the cracked dashboards on 2007 Suburban/Tahoes? Mine started with a couple small cracks. Now it seems to be cracking in numerous places and keep getting bigger. Never used armour all or any of that. Now I have to do something about it, its awful. thanks.
Interesting stats on this thread..

120 pages; 1,202 Replies; 255,592 Views..

That's a lot of traffic..
I was thinking the same thing. Its HUGE. Some day when GM is 1/100th their current size and a new crop of intelligent individuals is in charge, they will probably look back on the way they handled this and use it as training for what not to do. Just like how the FAA uses Eastern Airlines flight 401 when training flight crews as a classic example of what not to do.
Reply
Old Aug 13, 2014 | 1:52 PM
  #1207  
Chevrolet Customer Service's Avatar
Official GM Rep
 
Joined: Mar 2010
Posts: 4,163
Likes: 27
From: Global Headquarters in Detroit, MI
Default

Originally Posted by Sarlor
What's the final verdict on GM doing anything about the cracked dashboards on 2007 Suburban/Tahoes? Mine started with a couple small cracks. Now it seems to be cracking in numerous places and keep getting bigger. Never used armour all or any of that. Now I have to do something about it, its awful. thanks.
Hey there Sarlor,

We're sorry to hear that you have also experienced this concern. We are able to contact your dealership on your behalf in regard to your cracked dashboard and assist with setting up an appointment to have it properly diagnosed. If our help is needed, please feel free to send us a private message with your full contact information, VIN, current mileage, and dealership name. We look forward to helping with your concern!

Kristen A.
Chevrolet Customer Care
Reply
Old Aug 14, 2014 | 6:44 AM
  #1208  
gruvenparts.com's Avatar
Former Sponsor
 
Joined: Jul 2011
Posts: 1,455
Likes: 2
From: Atlanta
Default

^^ see
Reply
Old Aug 14, 2014 | 7:50 AM
  #1209  
rlehma1's Avatar
CF Beginner
 
Joined: May 2013
Posts: 11
Likes: 0
Default

Originally Posted by gruvenparts.com
they are just sending you to the mercy of whichever dealer you go to. Depending on what kind of mood your dealers service manager is in, you might get it replaced (with another dash of questionable integrity) for anywhere from $200-$900. One of the GM trolls on here will likely follow up with you to start the run around process but you can just circumvent them and go to any dealer and start begging ... great service after buying $50k truck, huh ? All you can really do is NOT buy anything GM again until they get the picture.
^ hit the nail on the head
GM= Garbage Management
Reply
Old Aug 14, 2014 | 9:03 AM
  #1210  
jmhornz71's Avatar
CF Beginner
 
Joined: Jul 2013
Posts: 20
Likes: 0
From: Hampton VA
Default

We don't need you (chevy customer service) to contact our dealers. I know I am capable of going to the dealer and so can everybody else here. What we need is for you to get GM to fix the problem at no cost to us. Its a defective part and GM needs to suck it up and fix it. For the money paid for these vehicles and for the amount of profit GM makes on each one fixing this problem is pennies
Reply



All times are GMT -5. The time now is 7:33 PM.