ryan77699
When replaying to a thread where you want to attach a picture or file, scroll down a bit and you will see the " Additional Options" you want to click on the "manage attachments" This will allow you to attach various files and pictures, it will limit you to about 4-5 images per post but you can just replay to your own post to attach more...

 

They Changed the design ,because they know it is a defect ...I would hate to know they caused serious damage or death be cause of the old design, and refuse to foot the bill to fix it.

 

Sorry for the delay, I figured out how to add the additional pictures to the website: http://www.tahoe-cracked-dash.webs.com/

GM's final answer..... too bad customer. Pretty sad, hopefully others will be able to use this to help them with the issue. For anyone who wants to try and do the repair themselves I can walk you through the steps, but be prepared for a lot of work.

 

Note the difference in the design between 2007 and the part just installed

 

Mine is cracked on the right on the cluster

 

Interesting, they put reinforcements at the cracking point....

 

2007 Yukon here with not even 40k miles on it... Noticed my first crack around my airbag compartment more than a year ago. Figured oh well, out of warranty cant do anything about it. About a week ago I noticed a second HUGE crack on the dash forming above my speedometer, now I am really pissed. The real kicker is when I see how massive of an issue this is and how little GM is doing about it. Are they still giving people a hard time fixing this along with the door handles?\\

Edit: I should also add that I have had my ENTIRE windshield (not just a strip) tinted for the majority of this vehicles life with 15% tint. For them to claim its from extreme UV damage or heat is absolutely false. If this is from UV rays then it had to occur within a 8 month period of when I took the tint off the windshield, so for it to develop in that short of a time period is flat out absurd.

 

So far I haven't had a problem with the exterior door handles, but all four interior handles were replaced after GM agreed to cover them for 10 years or 100,000 miles from the in-service date. I guess they figure that photos of crying little girls holding up bleeding fingers would be a real PR nightmare...but there haven't been any reports of injuries or deaths from the dash falling apart. Yet.

I finally reached an acceptable settlement and had mine replaced, but only after several months of back-and-forth and having my complaint reach the highest levels.

I've got a 34-year-old Cadillac which sat outside in the desert sun for eight years before I bought it. Number of cracks in the dashboard: zero. The MSRP on my Suburban was more than double that of the limo's. And people say quality control sucked in the 70's...
____________________

1988 Mercedes Benz 560SL (Wife's)
1998 Mercedes Benz S420 (Wife's)
1995 Mercedes Benz C280 (Daughter's)

2007 Chevrolet Suburban K2500 3LT (MINE)
1978 Cadillac Fleetwood 75 Limousine (awaiting restoration) <!-- / message --><!-- / message -->

 

They put the re-enforcements, probably because they know the old design is garbage. Now they need to fix their mistakes.

 

The cracks are in the same 2 spots on all that have cracks.