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2007 tahoe ltz dash has cracked????????

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Old May 8, 2013 | 3:17 PM
  #821  
Helmslaw's Avatar
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Originally Posted by Chevrolet Customer Service
I am sorry to hear you had this experience. You can private message me your name and VIN I would be more than happy to look over your case. Thank you.

Erica Tiffany
Chevrolet Customer Service
I PMd you. Any help would be greatly appreciated. You are my last stop before seeking a remedy through the judicial system.
Mike
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Old May 8, 2013 | 5:13 PM
  #822  
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Helmslaw,

We have not received your private message yet. Would you mind resending the requested information?

Thanks

Amber N.
Chevrolet Customer Care
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Old May 9, 2013 | 7:14 PM
  #823  
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ugh!!.. Just spoke to classic chevrolet in Sugarland TX.. And this dude told me he is aware of the recall on door handles,, And He spoke about it because he felt i qualified.. Then after giving my vin, he tells me , my truck doesnt qualify for the incentive.. He checked it about 5 times and said, my vin doesnt qualify... Like its my certain type of truck. I asked, maybe its all flex fuels, he said, NOPE, He doesnt understand why my truck doesnt show for being qualified, And if i wanted to get it fixed, Its 300$ before tax to fix it... WOW!!!!!..
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Old May 9, 2013 | 11:42 PM
  #824  
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SURPRISE!!! I'm back for another round. Started posting on page 9/10...long ago.

Last weekend, my replacement dash started to crack by the psgr airbag...like the last one. Was around March, 2011, when it was 1st replaced by Chev. Lasted just over 24 months and the ordeal starts again. Last time (if my memory is any good), it cost me around $300 and 2 years of fighting with Chevrolet.

I'm feeling lucky this time around, maybe they'll charge me only $200 this time, with a promise of the one after that being free!!

Guess I was foolish thinking the replacement would last any longer than the original. What kind of replacement parts did GM give me?!?
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Old May 10, 2013 | 7:34 AM
  #825  
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From: Global Headquarters in Detroit, MI
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Originally Posted by md1735
SURPRISE!!! I'm back for another round. Started posting on page 9/10...long ago.

Last weekend, my replacement dash started to crack by the psgr airbag...like the last one. Was around March, 2011, when it was 1st replaced by Chev. Lasted just over 24 months and the ordeal starts again. Last time (if my memory is any good), it cost me around $300 and 2 years of fighting with Chevrolet.

I'm feeling lucky this time around, maybe they'll charge me only $200 this time, with a promise of the one after that being free!!

Guess I was foolish thinking the replacement would last any longer than the original. What kind of replacement parts did GM give me?!?
md1735,

I am sorry to hear you are experiencing this concern again. I was able to locate your case in regards to this issue. Please private message me with how you would like to proceed, I would like to assist.

Erica Tiffany
Chevrolet Customer Service
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Old May 10, 2013 | 8:51 AM
  #826  
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Default Romeo5k

Originally Posted by Romeo5k
ugh!!.. Just spoke to classic chevrolet in Sugarland TX.. And this dude told me he is aware of the recall on door handles,, And He spoke about it because he felt i qualified.. Then after giving my vin, he tells me , my truck doesnt qualify for the incentive.. He checked it about 5 times and said, my vin doesnt qualify... Like its my certain type of truck. I asked, maybe its all flex fuels, he said, NOPE, He doesnt understand why my truck doesnt show for being qualified, And if i wanted to get it fixed, Its 300$ before tax to fix it... WOW!!!!!..
Romeo5k, Talk to Tony McPhail, Service Writer, 281 596 6263, at Mac Haik Chevrolet. He and Brian Caldwell, service Director have been fantastic about all my issues and I've had a bunch. They know how to make lemonade! Classic is awful.
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Old May 14, 2013 | 4:11 PM
  #827  
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Default 08 tahoe cracked dash

I have a 08 Tahoe with 3 cracks on dash. They are in the same places has everybody else on here, one by airbag and two on hump infront on the steering wheel. Contacted GM Customer Care and was told to take it to the dealership for them to look at. When I got to the service department they asked what was the problem. I told them my dash was cracked. They asked my name because they had a list of four customers bring vehicles by that day for them to look at cracked dashes.

They took my information and told me it would cost me $400.00 to replace. I told them GM Customer Care sent me by there and they told me $400.00 would be my part.

If the dash was made right to start with it would not have cracked. GM has added re-enforcements exactly where the cracks are on the replacement dashes.
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Old May 14, 2013 | 4:57 PM
  #828  
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From: Austin, Texas
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71frank Welcome to the forum...
Sorry your first intro to the forum had to be about the cracked dash

However I have been provided some insider info on how they decide who pays what on the cracked dash replacements!
Apparently GM corporate is providing this precise calculation tool to all the dealerships.... I can't mention it by name so as to avoid being found by search engines, but attached is a picture of the tool(s) and the algorithm used....
Attached Thumbnails 2007 tahoe ltz dash has cracked????????-gm-dice.png  
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Old May 15, 2013 | 12:22 AM
  #829  
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Another cheep plastic piece of junk GM did to us. My oil dipstick is a piece plastic broken junk. Can't even get the console lid latch for a 09 silverado PLASTIC JUNK all over it. Think i'm gonna sell it & get a toyota!!
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Old May 15, 2013 | 7:47 AM
  #830  
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Ha GM wont cover my dash, however they did offer me 500.00 dollars off if I bought a new tahoe. What a great deal NOT
Originally Posted by 71frank
I have a 08 Tahoe with 3 cracks on dash. They are in the same places has everybody else on here, one by airbag and two on hump infront on the steering wheel. Contacted GM Customer Care and was told to take it to the dealership for them to look at. When I got to the service department they asked what was the problem. I told them my dash was cracked. They asked my name because they had a list of four customers bring vehicles by that day for them to look at cracked dashes.

They took my information and told me it would cost me $400.00 to replace. I told them GM Customer Care sent me by there and they told me $400.00 would be my part.

If the dash was made right to start with it would not have cracked. GM has added re-enforcements exactly where the cracks are on the replacement dashes.
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