2007 tahoe ltz dash has cracked????????
Official GM Rep
Joined: Mar 2010
Posts: 4,163
Likes: 27
From: Global Headquarters in Detroit, MI
Louis, Good day,I also have a 2007 cheavy tahoe that i would like some help wih.After reading some of the other post your i am hoping you can help me.My dash is not only cracked in the most common place right near the airbag but there is also a crack about the cluster.I am in the jacksonville fl area and would like your help on gettingthis fixed.I can be contacted via email .Kenholtlav@hotmail.com .Please help i am truly at a lose.
kenholt,
Sorry for the delay. I just wanted to see where you still experiencing this concern? Each case is reviewed on a case by case basis. Can you please email me your full name, VIN, address, mileage, and the name of the certified GM dealership you are working with in regards with this concern. I look forward to hearing from you.
Erica Tiffany
Chevrolet Customer Service
Official GM Rep
Joined: Mar 2010
Posts: 4,163
Likes: 27
From: Global Headquarters in Detroit, MI
I have a 2007 tahoe the door handles are cutting my finger when I open the door. The dash is cracked in several places. My steering wheel has been peeling and the ***** and button to the controls is peeling as well...I dont have a warranty but I do feel that the door handles should be a recall....I do have passengers that have to take blood thinners and cant be getting cuts...Does any one know where I can get help to get these issues fixed...thanks Lora
ltramm,
I am sorry to hear your door handles are causing you issues. Please reach out to us via private message with your information as stated above. I look forward to your private message.
Erica Tiffany
Chevrolet Customer Service
Last edited by Chevrolet Customer Service; May 15, 2013 at 11:01 AM.
CF Beginner
Joined: May 2013
Posts: 5
Likes: 0
From: West Hollywood,CA
HI,
I have a cracked dash toooo..... and peeled steering wheel, and chrome interior handles peeling.....................
My local dealer says it will cost me around $900.00 to replace it!!!
Did you find a solution?
Is Chevrolet doing anything about that?
I have a cracked dash toooo..... and peeled steering wheel, and chrome interior handles peeling.....................
My local dealer says it will cost me around $900.00 to replace it!!!
Did you find a solution?
Is Chevrolet doing anything about that?
Last edited by Jerobona; May 16, 2013 at 6:42 PM.
Official GM Rep
Joined: Mar 2010
Posts: 4,163
Likes: 27
From: Global Headquarters in Detroit, MI
Could you please send us your full name, VIN, contact information, mileage and your local dealer so we can look further into this for you.
Thanks!
Amber N.
Chevrolet Customer Care
CF Beginner
Joined: May 2013
Posts: 5
Likes: 0
From: West Hollywood,CA
Thanks for your answer,
Where do I send you my information?
You can contact me at Jerobona@hotmail.com
Thanks again.
Where do I send you my information?
You can contact me at Jerobona@hotmail.com
Thanks again.
CF Beginner
Joined: May 2013
Posts: 1
Likes: 0
CF Beginner
Joined: May 2013
Posts: 7
Likes: 0
2007 Suburban Cracked Dash
Good luck getting your dash fixed. I went through all the hoops, drove 60 miles to the nearest dealership, and received the call today from GM customer service. Sorry we can’t help you. It is my belief from reading all the posts about the $200.00 - $400.00 fix that they were posted by GM and not actual customers. I would have gladly paid $200 for the fix. GM just lost a loyal customer since turning 16 and my office fleet contract. As of July 1, the Dodge Charger and Ford Expedition will be our choice fleet vehicles.
CF Beginner
Joined: Oct 2012
Posts: 18
Likes: 1
From: Boca Raton FL
Cracked Dash
I have written many times on this forum to try and help other Chevy owners with this ridiculous cracked dash problem. I am a private owner of a 2007 Chevy Suburban LTZ. I love my truck and keep it in excellent condition both mechanically and appearance wise. My dash cracked out of nowhere. I went to the Delray Beach FL Chevy dealer, where I do not have it serviced, and they replaced the dash for $400. I am happy with it. GM/Chevy should be ashamed of themselves for allowing something like this not to be taken care of. it is a DEFECT, not an occasional problem. As I have said before on this post; how could one dealer say yes and other say no? GM needs to step up and take care of it's loyal owners. I would be relentless in having them replace the dash. If one can do it for $400 then another dealer should be able to do the same thing. The dash boards are exact from 2007 through 2013. C,mon GM, do the right thing. There are a lot of other choices out there that we all can make. Good Luck.
mluz
mluz
Official GM Rep
Joined: Mar 2010
Posts: 4,163
Likes: 27
From: Global Headquarters in Detroit, MI
I have written many times on this forum to try and help other Chevy owners with this ridiculous cracked dash problem. I am a private owner of a 2007 Chevy Suburban LTZ. I love my truck and keep it in excellent condition both mechanically and appearance wise. My dash cracked out of nowhere. I went to the Delray Beach FL Chevy dealer, where I do not have it serviced, and they replaced the dash for $400. I am happy with it. GM/Chevy should be ashamed of themselves for allowing something like this not to be taken care of. it is a DEFECT, not an occasional problem. As I have said before on this post; how could one dealer say yes and other say no? GM needs to step up and take care of it's loyal owners. I would be relentless in having them replace the dash. If one can do it for $400 then another dealer should be able to do the same thing. The dash boards are exact from 2007 through 2013. C,mon GM, do the right thing. There are a lot of other choices out there that we all can make. Good Luck.
mluz
mluz
I do understand you concern. Our GM dealerships are independently owned, so as far as pricing it is up to their management. We view each case on a case by case basis. I will document your concern.
Erica Tiffany
Chevrolet Customer Service
CF Beginner
Joined: Jun 2013
Posts: 10
Likes: 0
I am having the same issue with my 2009 Suburban LTZ: Dash is cracked in three places and the center speaker will rattle over bumps.
It doesn't look like the center speaker was ever designed with a brace (or brace is broke too), which leads me to believe it was a defect that cause stress on the dash and cracked it.
I have sent you a Private Message, Chevy Customer Service.
It doesn't look like the center speaker was ever designed with a brace (or brace is broke too), which leads me to believe it was a defect that cause stress on the dash and cracked it.
I have sent you a Private Message, Chevy Customer Service.