Broken Exterior Door Handles
#32
If the truck was still under warranty at the time then it should have been covered.
#33
WARNING!!! TO ALL CHEVY/GM TRUCK OWNERS!!!!!If your door handles are pulled away from the vehicle it means someone was attempting to or has already broken into your car!! I noticed the same thing when my car was broken into 4 different times. There is a defct in GM trucks,which all crooks know about, where the door can be opened and car alarm disengaged simply by poping the door handle off and depressing inside the lock column. Property crime detectives in big cities are very familiar with this technique, as a detective in LAPD informed me of this problem with GM trucks. Airport parking lots near LAX are even asked by the police to park all GMC, chevy, and cadillac trucks in the same row so they can be watched constantly. This is because crooks all know about the door handle defect and how easy it is to exploit, so much so that GM trucks have become a huge target. If you suddenly notice your yood handles popped off, CALL THE POLICE and file an insurance claim. After filing the insurance claim it should help lower the cost of any repairs. However, I feel like Chevy/GM should fix it for free, seeing as its a defect in the car's alarm/door lock system. Literally they can get into your car with nothing more than a flathead screwdriver in under 5 mins. I think GM should be required to fix the defect and it is a defect. Does anybody else agree?
Last edited by Onskate21; June 28th, 2012 at 8:18 PM.
#34
If crooks have keyed in on this GM workmanship problem, it only proves that GM is the problem. Can't blame the crooks!! Putting the same lame plastic handle in the door every time one pulls out does nothing to FIX the problem...but GM and dealer make more money on it every time it happens on parts and labor. I've been driving for 30 years and never had a vehicle's door handle to pop out or pull out on countless vehics!!! I've replaced all 4 on my 08Sub once, 2 of them twice, and I have one hanging out of the rear/ds door now. BTW, all the door panels have been removed so it sounds like I'm driving a Snap On Tools Truck now. I'm so sick of this SH#$!Y quality from GM I can't stand it. I will not buy another Govt Motors vehicle for the foreseeable future, and by the way, you can buy a Toyota that is more made in the USA now anyway. I have loved Chevy/GM all my life, been a loyal fan (grew up in Olds Vista Cruisers), but this company sucks now and their products are suffering. The dealers should be ashamed to show them at current prices. You pay $60k for a big box full of plastic pins rods and bolts that are made to break. My 01Tahoe felt twice as sturdy with 185k miles on it than my 08Sub new (which will prbly never see 185k miles). Does anyone have contact numbers at GM corp to get ANYTHING done about this? I'm not paying for another door handle!
Regards.
PS - My next truck is likely a Ford!
Regards.
PS - My next truck is likely a Ford!
#35
If crooks have keyed in on this GM workmanship problem, it only proves that GM is the problem. Can't blame the crooks!! Putting the same lame plastic handle in the door every time one pulls out does nothing to FIX the problem...but GM and dealer make more money on it every time it happens on parts and labor. I've been driving for 30 years and never had a vehicle's door handle to pop out or pull out on countless vehics!!! I've replaced all 4 on my 08Sub once, 2 of them twice, and I have one hanging out of the rear/ds door now. BTW, all the door panels have been removed so it sounds like I'm driving a Snap On Tools Truck now. I'm so sick of this SH#$!Y quality from GM I can't stand it. I will not buy another Govt Motors vehicle for the foreseeable future, and by the way, you can buy a Toyota that is more made in the USA now anyway. I have loved Chevy/GM all my life, been a loyal fan (grew up in Olds Vista Cruisers), but this company sucks now and their products are suffering. The dealers should be ashamed to show them at current prices. You pay $60k for a big box full of plastic pins rods and bolts that are made to break. My 01Tahoe felt twice as sturdy with 185k miles on it than my 08Sub new (which will prbly never see 185k miles). Does anyone have contact numbers at GM corp to get ANYTHING done about this? I'm not paying for another door handle!
Regards.
PS - My next truck is likely a Ford!
Regards.
PS - My next truck is likely a Ford!
Or if you prefer, you are welcome to contact Customer Service via phone at: 1-800-222-1020 (Mon.-Sat. 8am-9pm ET).
I look forward to your reply.
Louis
GM Customer Service
#36
My laugh for the day...
TECHNICAL
Bulletin No.: 09-08-64-032
Date: September 25, 2009
Subject: Chrome Outside Door Handle Loose/Cracked at Attachment Screw (Replace Handle)
Models:
2007-2008 Cadillac Escalade, Escalade ESV, Escalade EXT
2007-2008 Chevrolet Avalanche, Silverado, Suburban, Tahoe
2007-2008 GMC Sierra, Yukon, Yukon XL, Yukon Denali, Yukon Denali XL
Condition
Some customers may comment that a chrome outside door handle is loose or cracked in the area of the attachment screws.
Bulletin No.: 09-08-64-032
Date: September 25, 2009
Subject: Chrome Outside Door Handle Loose/Cracked at Attachment Screw (Replace Handle)
Models:
2007-2008 Cadillac Escalade, Escalade ESV, Escalade EXT
2007-2008 Chevrolet Avalanche, Silverado, Suburban, Tahoe
2007-2008 GMC Sierra, Yukon, Yukon XL, Yukon Denali, Yukon Denali XL
Condition
Some customers may comment that a chrome outside door handle is loose or cracked in the area of the attachment screws.
I suspect that the bulk of the comments--on this and other common issues--is something like "What the...? @#$%&#@!!!!!"
____________________
1988 Mercedes Benz 560SL (Wife's)
1998 Mercedes Benz S420 (Wife's)
1995 Mercedes Benz C280 (Daughter's)
2007 Chevrolet Suburban K2500 3LT (MINE)
1978 Cadillac Fleetwood 75 Limousine (awaiting restoration) <!-- / message --><!-- / message --><!-- / message -->
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#38
You stated that you have had several handles replaced. Have you ever contacted Customer Service regarding this issue? Were they all replaced at the same dealership?
I would like to look into this further for you. If you have contacted Customer Service, please provide the Service Request number. If not, I would like to set-up a case for you regarding this issue. Please send the following additional information: your full name, address, phone number, actual vehicle mileage and the name and city of your dealer.
Please feel free to email your information to my direct email address listed below (located in the signature area). If you are not comfortable providing your information via email, please feel free to contact the Chevrolet Customer Assistance Center at: 1-800-222-1020. Any agent will be able to assist you further. Agents are available Mon to Sat, 8am to 9pm ET; Closed Sunday.
I look forward to your reply.
Louis
GM Customer Service
#40
2007 Chevy Tahoe a lemon
I called Kendall Chevrolet in Eugene Oregon and asked if this was covered on warrenty and they told me no!!!!! I was still under warrenty. I did not have them repaired for some time because the quotes were over $500.00. I eventually had them repaired at a non-chevy repair shop and it cost me over $500.00. This is obviously a factory defect and should have been repaired by Chevy especially under warrenty. That is why my next auto purchase will be a BMW. When they told me everything was covered under warrenty when I purchased my x-5 in 2005, everything, including brakes were covered. Tires were the only thing I paid for for the first 3 years. This Tahoe and the x-5 were the same price approximately $48,000. The Tahoe had problems and problems and non of them covered except the one recall item.
Thank you for providing your information. I attempted to PM you, however, it appears that you have chosen not to receive PM's, therefore I will post on the forum.
You stated that you have had several handles replaced. Have you ever contacted Customer Service regarding this issue? Were they all replaced at the same dealership?
I would like to look into this further for you. If you have contacted Customer Service, please provide the Service Request number. If not, I would like to set-up a case for you regarding this issue. Please send the following additional information: your full name, address, phone number, actual vehicle mileage and the name and city of your dealer.
Please feel free to email your information to my direct email address listed below (located in the signature area). If you are not comfortable providing your information via email, please feel free to contact the Chevrolet Customer Assistance Center at: 1-800-222-1020. Any agent will be able to assist you further. Agents are available Mon to Sat, 8am to 9pm ET; Closed Sunday.
I look forward to your reply.
Louis
GM Customer Service
You stated that you have had several handles replaced. Have you ever contacted Customer Service regarding this issue? Were they all replaced at the same dealership?
I would like to look into this further for you. If you have contacted Customer Service, please provide the Service Request number. If not, I would like to set-up a case for you regarding this issue. Please send the following additional information: your full name, address, phone number, actual vehicle mileage and the name and city of your dealer.
Please feel free to email your information to my direct email address listed below (located in the signature area). If you are not comfortable providing your information via email, please feel free to contact the Chevrolet Customer Assistance Center at: 1-800-222-1020. Any agent will be able to assist you further. Agents are available Mon to Sat, 8am to 9pm ET; Closed Sunday.
I look forward to your reply.
Louis
GM Customer Service