Here are some phone numbers that may help everyone here.

1. GM Corporate Office: 313-556-5000 With this one always remember to be nice to the operaters. Sometimes the can get you the info that is so well hidden. Like the rest of the numbers I am going to post.

2. Robert Lutz Fax Number: 517-272-3709 it is important to fax him a couple times before you call his administrative assistant

3. Executive Customer Care: 313-667-7153 The don't have much power, and they will tell you that they are the end of the line when it comes to helping. But this isn't true. Just keep pushing

4. Administrative assistant to Robert Lutz: 313-667-7497: She can be helpful, but her only real power is to offer a Customer Loyalty Rebate Certificate.

5. GM Regional Representatives 1-800-248-0765: All you need to do is find out your regional reps name from you dealer. Then you can call this number and leave him a message. After a few he will call back.